Want a Work-From-Home Job With Awesome Benefits? This Startup is Hiring

Updated October 28, 2016
by Carson Kohler
Junior Writer
Follow up boss

Ever had a job that offered you monthly perks like Starbucks, Whole Foods, Uber, DashLocker and movie tickets?

Me neither.

If I did, I’d probably order an Uber, stop by Starbucks for a hot chocolate and swing by Whole Foods for some “healthy” candy before hitting up my local movie theater to see the latest Nicholas Sparks movie.

Then I’d cry and hail another Uber home, where freshly laundered sheets from DashLocker await.

This is all hypothetical, of course.

But it could be a reality because San Francisco-based startup Follow Up Boss offers all of these awesome benefits — plus some other, more pertinent ones (like health insurance).

And I wouldn’t be blabbering on if it wasn’t hiring. Right now, Follow Up Boss needs a work-from-home customer support champion.

What’s Involved with This Work-From-Home Job?

Launched in 2011, Follow Up Boss caters to real estate agents and helps them set up appointments and close deals.

Thousands of brokers, team leaders and solo agents have signed on with the startup, and now it needs someone to help these customers out.

Enter you. As a customer support champion, you’ll want to make Follow Up Boss’ customers happy. “Our customers love us, and we love them,” the job listing states.

So you’ll be an integral part of the company. You’ll work 8 a.m. to 5 p.m. EST Monday to Friday. No weekends.

You’ll be responsible for taking incoming calls, answering support tickets, setting up new accounts, creating relationships with key accounts and monitoring said accounts.

You’ll be the liaison between the customer and the company as you voice the customers’ needs.

This Startup’s Amazing Benefits

Working from home is a great perk, but it doesn’t stop there.

The job listing states the salary is competitive. I reached out to the Follow Up Boss team to get more details, so I’ll update you when I hear something.

You’ll also have an opportunity to snag performance-based, year-end bonuses.

There’ll be traveling, too — trips to conferences and company meetups — as well as on your own time.

“Time take off when you need it,” the listing states. “We expect you to take at least 4 weeks off per year.”

Plus there’s the important stuff, like health and dental insurance.

And, as I previously mentioned, you’ll get other awesome perks from Starbucks, Whole Foods, Uber and DashLocker.

Qualifications to Work at Follow Up Boss — and How To Apply

First and foremost, you need to actually like people.

Sure, you can hang out with your pup while you work from home, but you’ll be chatting with humans all day, so get ready to be empathetic and patient.

You also need superb written and verbal communication skills, but not in a robotic way. This will likely come from prior experience in a customer-facing role — which Follow Up Boss wants to see on your resume.

Applying for the job is straightforward: Name, email, phone number, location, resume, cover letter, plus a brief response to a sample customer service question. Apply via the internet.

Interested in more work-from-home jobs? We’re always finding new gems, so visit our Facebook jobs page.

Your Turn: What benefits do you value in a company?

Carson Kohler (@CarsonKohler) is a junior writer at The Penny Hoarder. After recently completing graduate school, she focuses on saving money — and surviving the move back in with her parents.

by Carson Kohler
Contributor for The Penny Hoarder

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