This Work-From-Home Customer Service Job Pays Up to $18/Hour

Updated October 20, 2016
by Carson Kohler
Junior Writer
Work from home

This is a universal narrative, in my opinion.

You’re headed out to a concert, sporting event or festival. You’re scrambling to get ready and are about to run out the door. Wait, the tickets!

You open your laptop. Dead. Once it charges up, click “print.” Printer out of ink. Paper jams.

OK, maybe this is worst case scenario, but I swear it always happens to me.

That’s why Brad Griffith created Gametime, a nifty mobile tool that keeps all of that buying, selling and printing mess behind a screen. The tool has launched in 35 cities and continues to grow.

Which means, the company’s hiring! Gametime needs full-time, work-from-home fan happiness associates.

The company needs associates in Florida, Hawaii, Arizona, New Mexico, Tennessee, Utah and North Carolina.

What Does Gametime Fan Happiness Associate Do?

“Deliver WOW Through Service,” the job listing states.

But what’s that mean?

Well, you’ll help Gametime customers by answering any phone calls, emails or texts with questions relating to the app. You might discuss new orders, returns or the event’s logistics.

You also might need to make a call or two — but only to follow up on customer questions.

Are You Qualified to Work for Gametime?

The Gametime team needs someone who loves sports and music events.

“It’s OK if you aren’t a big sports buff but you gotta know how the experience works,” the listing states.

You should have some experience in customer support, with solid communication skills and “ninja-like” internet abilities.

You also should be self-motivated and flexible — “the flexibility of a professional athlete… well when it comes to your availability to work that is…”

Right now, Gametime is looking at its busiest time of year, so gear up.

A college degree is also required, as is a familiarity with Windows and Zendesk (or other ticketing systems).

What Should You Expect When Working with Gametime?

The team is 100% remote, so you’ll work from home.

However, Gametime won’t leave you all alone. You’ll have weekly meetings with your manager to ask any questions and go over your performance.

The gig begins Jan. 23, 2017. You’ll work eight-hour shifts — lunch break included — so about 40 hours a week.

During the application process, you’ll select which shift you prefer (Pacific times): 5 a.m. to 1:30 p.m., 11:30 a.m. to 8 p.m. or 1:30 p.m. to 10 p.m. .

You’ll work weekends and holidays (but this begins after the bustle of Thanksgiving and Christmas!).

You’ll also have two weeks of paid training from 8 a.m. to 4:30 p.m.

Oh, yeah — and the pay. It’s $15 an hour, or $18 an hour if you can speak English and Spanish. You’ll also be eligible for benefits.

Interested in joining the team? Apply online.

If you want to find more work-from-home jobs, visit our Facebook jobs page.

Your Turn: Are you applying to this work-from-home job?

Carson Kohler (@CarsonKohler) is a junior writer at The Penny Hoarder. After recently completing graduate school, she focuses on saving money — and surviving the move back in with her parents.

by Carson Kohler
Contributor for The Penny Hoarder

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