In the market for a store discount…I mean, a job?
Nordstrom, my favorite retailer (especially during the Anniversary Sale), is hiring seasonal work-from-home customer care specialists in multiple cities in Florida, Georgia, North Carolina, Texas and Utah.
Check to see if your city is included before continuing on — unless you just want to drool over this job.
What Customer Care Specialists Do for Nordstrom
You know of Nordstrom, right? It’s a speciality retailer that offers the “best of what’s next” in fashion, according to itself. Pro tip: It has a bangin’ bistro, too.
As a customer care specialist for Nordstrom.com, you’ll help troubleshoot customer inquiries. In order to do so, you’ll need to be able to multitask, handling various software applications.
The Perks of Working for Nordstrom
I called the customer service line — where you’ll work — to get the answers to a few questions, including what pay is.
I’d say based on the 11-minute wait-time, it needs reps! However, I was unable to pin down the pay with the headquarter folks.
I do know, however, that if you complete the season, you’ll receive a $250 bonus!
The listing also notes the comprehensive benefits package, which includes medical, vision and dental coverage, a store discount (!) and a 401(k) plan — depending on your role.
Are You Qualified to Work as a Customer Care Representative?
Nordstrom prefers you have six months of retail experience and excellent phone and written communication skills.
You’ll have to take — and pass — two skills assessment and complete and online training class.
You’ll have to work a set schedule, though the representative I spoke with wasn’t sure if it was full or part time, and be flexible during peak hours and severe weather.
Interested in applying? You can find all the details on Nordstrom’s career page.
In the meantime, find more work-from-home jobs on The Penny Hoarder’s Facebook Job page.
Your Turn: Are you applying?
Carson Kohler (@CarsonKohler) is a junior writer at The Penny Hoarder. After recently completing graduate school, she focuses on saving money — and surviving the move back in with her parents. She (and her bank account) would love a Nordstrom discount!