Now Hiring: 7 Work-From-Home Customer Service Jobs for Any Experience Level

October 28, 2016
by Carson Kohler
Junior Writer
Work from home customer service jobs

Customer service is one industry where you’re always guaranteed to find work-from-home jobs.

And rightfully so. What’s the point of sitting in a freezing cold, factory-like call center (what I picture, at least) when you could be cozied up in your home or co-working space?

Another customer service perk? It’s fairly easy to snag your first, entry-level gig and work your way up.

But for this round-up, we’ve found seven work-from-home customer service jobs suited for a variety of experience levels, schedules and personalities.

7 Work-From-Home Customer Service Jobs For (Almost) Everyone

Some of these jobs are part-time, some require tech skills and others are perfect for the stay-at-home parent.

See if you can find the perfect fit.

1. Customer Success Manager with AgoraPulse

If you know a little somethin’ about social media marketing…

AgoraPulse boasts “simple and affordable social media management.” It lets clients manage social media in one easy place — without being totally overloaded with 1 million tweets, Facebook messages and trolls’ comments.

Customers include Volkswagen, Pepsi, Yahoo, McDonald’s and Nivea, which automatically gives it some credibility in my book.

Right now, the Portland-based venture needs a work-from-home customer support manager to manage the “VIP” customers (see above) and their portfolios.

To snag this job, you need to have some customer experience, boast social media “ecosystem” knowledge, care about customers, possess some zen and have a bachelor’s degree — or the equivalent in experience.

The company currently has people working from eight countries, so international folks can apply, too. (Also see #4.) Want to know more? Visit the job posting.

2. Customer Operators and Moderators with BeaconLive

If you’re a PC person looking for a part-time gig…

BeaconLive is a neat company I’d honestly never heard of. It offers webinars, podcasts, videos and on-demand programs to clients looking for virtual communication help.

So it makes sense that BeaconLive is hiring moderators and operators to help execute these products for online events. As a moderator or operator, you’ll work with customers to answer questions and troubleshoot.

As with most customer-centric jobs, you need to be able to multitask and effectively communicate with clients via phone.

The listing notes you’ll start out working 4-6 hours a week, but those hours will likely pick up. At a minimum, you need to commit to Tuesdays, Wednesdays and Thursdays from 11 a.m. to 3 p.m. EST.

And like I said, you need a PC.  You also must live in one of these 10 states: Colorado, Florida, Massachusetts, Michigan, New Hampshire, Ohio, Pennsylvania, Texas, Utah and Virginia.

Pay is $11.60 an hour for operators and $13 an hour for moderators. Interested? Check out the Indeed listing and apply online.

3. Customer Success Manager with Dapluse

If you’d rather work for a solid salary…

Dapluse has a special productivity app which it describes as, “It’s like Excel and Facebook had a baby who’s beautiful, really helpful, and super addictive.”

And now it’s hiring another customer success manager (or “superhero”) who can talk to anyone, engage via phone calls and email messages and is overall just stoked to help clients.

Your hours will be on Pacific time, Monday and Tuesday noon to 9 p.m., Wednesday and Thursday off, Fridays 3 p.m. to midnight, Saturday and Sunday noon to 9 p.m. However, you can reside in any U.S. time zones, and hours are slightly flexible.

Annual salary will range from $35,000-$50,000. For more information, visit the We Work Remotely listing.

4. Customer Support Specialist with DealDash

If you desperately search TPH’s job pages for an international opportunity…

Well, we found a good one.

Recently, we’ve received inquiries from you worldly folks who don’t live in the U.S. “Will you ever write about jobs for us?” you’ve pleaded.

Well, you’ve been heard, my friends. DealDash, a penny auction site we’ve previously written about, is hiring a work-from-home customer support specialist.

The platform hosts more than 10 million U.S. shoppers, but the Finland-based company’s employees come from six different countries.

Right now, it’s hiring someone to contribute to the company’s 24/7 customer service team. You’ll be taking questions via email, chat and phone five days a week (sometimes on the weekend, and in the evenings).

If you live in Minnesota (random, right?), Canada, Estonia, Finland, Germany, Hungary, Spain, or the UK, think about applying. The company’s known for treating its employees well. For complete details, including the requirements, visit the job listing.

Also: I reached out about the pay. I’ve been in contact with a team member and will update this as soon as possible.

5. Customer Service Manager with Doctor on Demand

If you always wanted to be a doctor but couldn’t pass that darn organic chem class…

Heads up: This one requires a bit of experience, including at least three years of management experience, two years in a tech environment or health care industry and a bachelor’s degree.

Do you pass? Doctor On Demand is a nifty startup connecting patients with real doctors 24/7, 365 days a year. Backers include big names. Think: Google Ventures and Sir Richard Branson.

It’s looking for a customer service manager who will help grow the operation. You’ll communicate with physicians and patients, ensuring they’re all happy.

The gig is full-time, and you’ll be assigned a regular schedule, but will sometimes need to be flexible and understand you’re working for a 24/7 operation (not the medical kind).

Interested in helping others and taking part in this exciting startup? Find the complete job listing online. You can apply there, too.

I reached out about pay, so stay tuned.

6. Morning Customer Support Associate with Museum Hack

If you’re a stay-at-home parent and need a gig for when the kids are in school…

Apparently, The Penny Hoarder loves Museum Hack because we keep writing about the startup. But it really is pretty neat.

Your job as a morning customer support associate will be to monitor and respond to customers via email and phone. You’ll occasionally have to return a customer call, but never cold-call.

The hours should mesh perfectly with your kids’ schedules. You’ll start off working 10 hours a week, Monday to Friday, 8 a.m. to 10 a.m. (EST). Weekend availability is required, too.

This part-time, contract role starts at $12 an hour. The position is completely entry level, so there’s no mention of required experience. You just need solid communication skills, strong attention to detail, a reliable internet connection and the willingness to work hard.

For more info, visit the job listing online. Be sure to apply on the website, as well, since you’ll probably get negative points for calling or emailing about the position.

7. Phone Support Associate with Talent Inc.

If you’re just a complete ray of sunshine and value sweet, sweet perks…

Talent Inc. is in the business of helping people find jobs. It hosts skilled writers who churn out effective resumes and CVs.

It sounds like a tricky industry — like there might be some real frustration from clients — so it needs a phone support associate to handle that. The job listing poses the challenge:

“We are looking for an enthusiastic individual who is willing and able to help customers and exercise patience – even when dealing with people who may be angry or frustrated. A good attitude, a sense of humor, and a passion for helping people is a must!”

Are you that ray of sunshine Talent Inc. is looking for? Maybe.

You should have some background in customer support. If you meet its criteria, though, Talent Inc. says it’ll take care of you with competitive pay and “options” and a computer set-up — “Whatever helps you work better, it’s yours.”

Polish up that resume (you know they’ll be looking at it closely…), and read more about how to become a part of this startup.

Oh, and I reached out to PR about pay. The rep has been in touch and is expected to get back to me soon.

For more work-from-home jobs, visit our Facebook Jobs page.

Your Turn: Which of these jobs look most appealing to you?

Carson Kohler (@CarsonKohler) is a junior writer at The Penny Hoarder. After recently completing graduate school, she focuses on saving money — and surviving the move back in with her parents.

by Carson Kohler
Contributor for The Penny Hoarder

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