How to Make Money

Isn’t It Time You Worked in Your PJs? This Company is Hiring Tons of Reps

Updated July 17, 2016
by Susan Shain
Contributor

Commuting sucks. Working in your PJs doesn’t.

Which is why I’m always on the lookout for work-from-home jobs for you.

Recently, I found an opportunity with Sitel, a global telemarketing and outsourcing business. It’s looking for Work@Home agents all across the country.

Here’s what you need to know.

How to Get Work-From-Home Sitel Jobs

Like many work-from-home opportunities, this is a customer service position.

Using your phone skills, you’ll support “global Fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries.”

You must have prior customer service and sales experience, plus the ability to excel in a self-motivated and fast-paced environment.

Your home office must have wired internet and be distraction-free. “We have a zero tolerance policy for noise,” warns the job listing.

After a paid training, you’ll work a set schedule of 31-40 hours per week. Full-time employees will be eligible for medical and dental insurance, a 401(k) plan and holidays and vacation.

Stick with the company, and you could move up; the listing notes 70% of leadership roles are filled from internal promotions.

Though that all sounds great, I do want to warn you: While looking at the company’s reviews on Indeed, many were positive, but some were very negative.

Common complaints included poor management and pay, which appears to start $9 per hour. (I’ve reached out to Sitel for confirmation and will update here if I hear back.)

“The pay is not worth the work you do or the abuse you take from angry customers,” said one former employee.

“You are not a person, you are a number. Your family/personal life does not matter,” lamented another.  

On the other hand, other reviewers appreciated the job’s flexibility.

“This is a great place to work if you are a stay-at-home mom, college student or are just looking for work at home opportunities,” said one, while another called it a “flexible rewarding job.”

My advice? Read through the reviews and decide for yourself.

And if you’re familiar with this company, please let us know what you think by leaving a comment!

Your Turn: Will you apply for these jobs?

Susan Shain, senior writer for The Penny Hoarder, is always seeking adventure on a budget. Visit her blog at susanshain.com, or say hi on Twitter @susan_shain.

by Susan Shain
Contributor for The Penny Hoarder

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