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Expecting Class-Action Cash for Cruise Line Robocalls? You Must Read This
Sail away, sail away, sail—
Not so fast, captain.
That cruise line class-action settlement we told you about last year just got a little more complicated.
Originally, if you received an unsolicited robocall between July 2009 and March 2014 offering you a free cruise, you may have been eligible to receive up to $900 as part of a class-action settlement against Resort Marketing Group, the company accused of violating the Telephone Consumer Protection Act.
Turns out, more than 2.6 million people filed claims, causing concerns about fraud — oh, the irony.
The flood of claims meant that the $7 million to $12.5 million settlement fund would dwindle to a few dollars each for claimants, nowhere close to the $900 maximum previously established.
Now, claimants are being asked to complete one more step before receiving their class-action cut.
How to Get Your Slice of the Cruise Line Class-Action Pie
If you submitted a claim before the Nov. 3, 2017, deadline, you still need to submit additional documentation to prove you actually received one of those annoying robocalls peddling a free cruise.
You should have already received an email notice from Charvat v. Resort Marketing Group if you filed a claim last year. However, many of the notices bounced, so claimants may not be aware they have to complete one more step.
The notice asks claimants to submit documentation, like a phone bill or page from a phone directory, that ties them to their number during the July 2009 to March 2014 time frame.
Visit the settlement website for notices, details on documentation and questions.
Documentation submissions can be emailed to [email protected] or uploaded to the settlement website.
Let’s just hope you’re a paper or phone book hoarder or can access your 2009 to 2014 phone bills, or maybe you have an old internet or cable bill with your digits on it.
The upside is if you happen to have the paperwork, you may get a bigger chunk of the settlement fund; but if you don’t, you may be left class-actionless.
Stephanie Bolling is a staff writer at The Penny Hoarder. Bruise rhymes with cruise, and this is a total “ouch!”