Sam’s Club Announced It’s Closing 63 Stores. Here’s How to Get a Refund

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Exterior of Sam's Club in St. Petersburg, Fla.
Exterior of Sam's Club in St. Petersburg, Fla., on Wednesday August 16, 2017. Sharon Steinmann/The Penny Hoarder

It happened almost in the same breath: Walmart announced it would raise entry-level pay to $11 per hour in the U.S. Then, it announced it would close 63 of its Sam’s Club locations.

While 12 of the locations slated to close will be converted to e-commerce fulfillment centers, Sam’s Club members, who pay $45 to $100 per year to shop at discount prices, may find themselves without a nearby spot to use their memberships.

Sam’s Club offers online shipping and online ordering with curbside pickup, but some items, like fresh grocery products, are available only in club locations. Pharmacy services are another popular in-club-only perk.

Business Insider has compiled a map of the locations slated to close.

Sam’s Club will offer two options for customers who may have strong feelings about the changes. They can choose a free three-month extension of their membership or a full refund of their membership fee. There are two refund options: an emailed gift card to use in Walmart stores or on Walmart.com, or a mailed check.

Requesting a refund or extension is a quick online process that requires your member number and contact information. Electronic refunds and extensions will be processed in about seven business days, while a mailed refund check will take about six weeks to receive.

Lisa Rowan is a senior writer and producer at The Penny Hoarder.

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