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Did Wells Fargo Open Fake Accounts in Your Name? You Can Still File a Claim

The outside of Wells Fargo in downtown St. Petersburg, Fla. Tina Russell/The Penny Hoarder


If a Wells Fargo employee opened an unauthorized account in your name, you still have time to claim your slice of a $142 million settlement.

The settlement came in April 2017 after customers filed a class-action lawsuit against the bank accusing its employees of creating millions of fake accounts without their permission or knowledge.

The initial Feb. 3 claim deadline has been extended to July 7, the settlement website states. According to the LA Times, the deadline was extended because Wells Fargo failed to notify all current and past account holders of the settlement.

This class action applies to Wells Fargo customers who had unsecured credit cards, unsecured lines of credit, or consumer and small-business checking or savings accounts opened or applied for in their names without their permission.

Customers who obtained identity-theft protection from Wells Fargo between May 1, 2002 and April 20, 2017 are also eligible.

The cash you get from the class action will include a refund for fees you paid on unauthorized accounts and compensation if your credit was harmed.

Any money left in the fund after paying the benefits will be paid out as additional compensation.

If you received a claim ID in the mail or your email, you can log in and file online. If you don’t have a claim number, check the box that says “I do not have the information needed to login” and continue with the online form.

If you need help or have questions, call 866-431-8549 to speak with a claims administrator customer service representative, Monday through Friday, 8 a.m. to 8 p.m. CST.

Desiree Stennett (@desi_stennett) is a staff writer at The Penny Hoarder. She writes about how government and court actions impact your wallet.

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