General

Apple is Fixing Defective iPhone Batteries for Free — Does Yours Qualify?

Updated December 3, 2016
by Kelly Smith
Junior Writer and Engagement Specialist
iphone6s2

As if cell phones weren’t grouchy enough lately (I’m looking at you, Samsung Galaxy Note 7), they seem to be throwing users for yet another loop.

Recently, some iPhone 6s owners have reported their phones shut down for no apparent reason, which would definitely be annoying if it happened while you were trying to take a selfie. Seriously, good lighting is hard to come by. You usually only get one chance for that perfect shot.

Has your iPhone 6s shut down unexpectedly? If so, you might be eligible for a free battery replacement.

Here’s how to check.

Head to Apple’s Website

Apple’s statement explains that the bug only affects “a very small number” of devices and is not a safety issue (a.k.a, it won’t explode or catch fire).

Only devices manufactured between September and October 2015 with a limited serial number range were impacted.

Not sure when your phone was made? Just head here on Apple’s website and enter your serial number to find out if your phone is eligible.

And yes, for those of us who aren’t so tech-savvy, the website walks you through step-by-step directions to find your serial number.

If your phone is affected, all you’ll have to do is head to an authorized Apple service provider or retail store, or contact Apple Technical Support, to have your battery replaced for free.

Sounds to me like we can all return to uninterrupted selfie sessions soon!

Your Turn: Does your iPhone 6s turn off unexpectedly? Are you eligible for a free battery replacement?

Kelly Smith is a junior writer and engagement specialist at The Penny Hoarder and a senior at The University of Tampa. Her phone hasn’t exploded or randomly shut off, so she’s good.

by Kelly Smith
Contributor for The Penny Hoarder

Share Your Thoughts

Top Articles