We shared this opportunity with Convergys in the past, and readers seemed to enjoy it — so, when we saw they’re recruiting again, we wanted to let you know!
The company regularly hires all over the country for three work-from-home customer support positions: sales and service (sales focus), customer service (customer focus) and technical support (technical focus).
Your hours would vary, and pay is dependent in part on your location. We recommend you ask about these details in your interview.
Convergys is Hiring Work-from-Home Customer Service Reps
Convergys provides customer service agents for a variety of client companies.
“When you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home-based customer service and sales agent,” the company points out.
As a work-from-home sales and service rep, you’d provide customer service and sales over the phone or online for client companies.
Convergys is hiring in 35 states, according to the listing, but note we only see 22 listed on its careers page.
For all positions, applicants must have:
- a high school diploma or GED
- at least one year of customer service experience (plus one year of sales experience if you’re applying for a sales-focused position)
- your own PC and high-speed internet service
- a 17-inch monitor
- quiet, distraction-free environment to work
- an approved headset (upon hire)
Your schedule would vary, but make sure you’re available to work evenings and weekends.
You’ll receive company benefits, including:
- Medical, dental and vision insurance
- Tuition reimbursement
- Attendance-based wage increases
- Performance bonuses
- Sales incentives (depending on position)
To apply: You can see all available positions and apply for your state here.
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Your Turn: Are you looking for a work-from-home customer service job?
Dana Sitar (@danasitar) is a staff writer at The Penny Hoarder. She’s written for Huffington Post, Entrepreneur.com, Writer’s Digest and more, attempting humor wherever it’s allowed (and sometimes where it’s not).