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Humana Has a Full-Time Work-From-Home Medical Clerical Position Open

a woman works on a laptop computer in a kitchen
Carmen Mandato/The Penny Hoarder


This one is for you health care clerical-support workers living in the Lone Star State.

Humana, the health insurance company, is hiring a utilization management specialist. This is a work-from-home gig with a strong preference for applicants living in Texas. As a UM specialist, you’ll assist your team by performing administrative, operational and/or customer support assignments.

In addition to preferring Texas-based candidates, Humana also has a preference for applicants with a background in healthcare clerical support, including certified nurse aides, medical assistants or people who are familiar with medical coding.

You’ll work 40 hours a week, Monday through Friday from 8:30 a.m. to 5:30 p.m. CST.

If this job isn’t your jam, don’t forget to check out our Jobs page on Facebook. We post new opportunities there all the time.

UM Specialist at Humana

Pay: Not specified

Responsibilities include:

  • Attaching faxes for chart reviews for the nursing team
  • Answering departmental phone calls
  • Making outbound calls to members or providers to verify information
  • Documenting phone calls
  • Making requests to providers and facilities for clinical information
  • Sending written messages
  • Collaborating with different departments, team members and providers

Applicants for this position must:

  • Have a high school diploma (bachelor’s degree in business, finance or a related field preferred)
  • Be proficient with Microsoft Office programs, including Word, Excel and Outlook
  • Have impeccable phone etiquette
  • Have a high-speed DSL or cable internet modem for a home office (no satellite internet service allowed) with internet speed of 10 Mbps
  • Be a Texas Resident (preferred)
  • Have a clerical background in a health care environment, such as experience as a certified nurse aide, medical assistant or medical coding (preferred)
  • Be familiar with medical terminology and ICD-10 codes (preferred)
  • Have experience working in a call center (a plus)
  • Have a CNA or medical assistant background (a plus)

Apply here for the UM specialist position at Humana.

Matt Reinstetle is a staff writer at The Penny Hoarder.

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