Get Paid $19/Hr to Work From Home as a Social Media Monitor for Sutherland

svetikd/Getty Images
Some of the links in this post are from our sponsors. We provide you with accurate, reliable information. Learn more about how we make money and select our advertising partners.


So you live on Facebook, Instagram, Twitter and whatnot. But are you a truly skilled in operating social media platforms?

If you understand the ebbs and flows of moderating social media pages and are looking for a full-time job using those skills, then Sutherland wants you.

Sutherland, a business processing outsourcing company, is looking for a work-from-home social media moderator and will pay $19 per hour. This gig is available for people living in the greater San Diego area or the greater Rochester, New York, area.

As a work-from-home social media moderator, you’ll be the first line of defense in social customer support, identifying concerns before they become major issues.

This gig is 100% remote and has a regular work schedule, but you may be asked at any time to jump back online for off-hour assistance. Your normal schedule will be:

Sunday: 5 a.m. to 2 p.m. PST

Monday: 5 a.m. to 2 p.m. PST

Tuesday and Wednesday: Off

Thursday: 1 p.m. to 10 p.m. PST

Friday: 1 p.m. to 10 p.m. PST

Saturday: 8 a.m. to 5 p.m. PST

If this work-from-home gig isn’t what you’re looking for, then don’t worry. Check out our Jobs page on Facebook. We post new opportunities there all the time.

Work-at-Home Social Media Moderator at Sutherland

Pay: $19 per hour

Responsibilities include:

  • Moderate the social media pages of Sutherland clients, including Facebook, Twitter, Pinterest, YouTube, Google+, Yelp and anywhere else clients have or want to develop a social presence
  • Identify potential social media influencers for partnerships
  • Report any potential issues, risks and concerns that develop on social platforms
  • Help internal stakeholders improve the flow of content and information
  • Help the community manager with content and prize fulfillment
  • Request updates to social media documentation
  • Assist with customer support inquiries

Applicants for this position must:

  • Have a quiet, distraction-free home office in the greater San Diego area or the greater Rochester, New York, area
  • Have a high school diploma or GED
  • Have basic PC keyboard skills and experience using Microsoft Office programs like Outlook, Word and Excel
  • Have one to two years experience in a related field, including online moderation, social media or customer support
  • Have some knowledge of social media analysis tools such as Oracle SM and Radian6
  • Have a strong internet connection with (no wireless and/or satellite internet service providers)
  • Have a hard-wired internet connection capable of supporting high-speed response rates
  • Have a computer that meets required specifications
  • Use one of the following operating systems: Windows 7, Windows 8, Windows 8.1 or Windows 10

Apply here for the work-at-home social media moderator position at Sutherland.

Matt Reinstetle is a staff writer at The Penny Hoarder.