Work From Home

ABC Fitness Solutions Is Seeking an End User Support Specialist

ABC Fitness Solutions, a gym software solution company, is hiring a virtual end user support specialist.

In this full-time position, you will be answering the service desk phone line, troubleshooting employee workstations and documenting technical troubleshooting steps.

You must have a bachelor’s degree or equivalent work experience. You will also need to have two years of technical support experience.

Medical, vision and dental insurance will be provided, along with a 401(k).

End User Support Specialist at ABC Fitness Solutions 

Responsibilities include:

  • Answering the service desk phone line.
  • Troubleshooting employee workstations.
  • Documenting technical troubleshooting steps.
  • Assisting with support of new hardware and software.

Applicants for this position must have:

  • A Bachelor of Science in a related field or equivalent work experience.
  • At least two years of technical support experience.
  • An understanding of IP-based phone systems.

Benefits include:

  • Medical, dental and vision insurance.
  • A 401(k).

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Danielle Braff is a freelance writer in Chicago.