Ancestry.com Has Entry-Level Customer Service Jobs That Include Benefits

Want a customer service job that works weekdays? If you live in Utah, Colorado or Wyoming, you’re in luck.

Ancestry.com is hiring customer solutions associates in those three states for full-time remote jobs. You’ll need to be available for weekday shifts between 8 a.m. and 9 p.m.

You’ll be helping customers via live chat, email and phone — and achieving target goals. 

You must be passionate about helping others, have great written and verbal skills, and be a problem solver.

Ancestry.com offers plenty of benefits, including full health insurance, a 401(k), tuition reimbursement and more. 

Customer Solutions Associate at Ancestry.com

Responsibilities include:

• Responding to customer questions via live chat, email and phone.
• Maintaining customer service, sales and retention goals.
• Building a positive customer experience. 

Applicants for this position must have:

• Enthusiasm for customer service.
• Problem-solving abilities.
• Written and verbal communication skills. 

Benefits at ancestry.com include:

• Health, dental and vision insurance.
• HSA and FSAs.
• Paid time off, including holidays.
• 401(k) plan.
• Tuition reimbursement.
• Ancestry subscription and discounts for employees.

Check out related work-from-home stories:

• Want to Work From Home but Don’t Know Where to Start? Try These Companies
• These Home Office Essentials Will Prepare You for Your Work-From-Home Job
• 4 Reasons For State Restrictions on Remote Jobs

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Danielle Braff is a freelance writer in Chicago.