Work From Home

AppleCare Needs Customer Service Reps Who Speak English and Canadian French

Parlez-vous français? That’s great, but let’s take it one step further.

Are you fluent in both English and Canadian French? Now we’re talking.

Apple is hiring work-from-home customer relations advisors for AppleCare — but applicants must meet the Canadian French fluency requirement.

The job requires a pre-employment assessment and background check, along with previous customer service experience, effective communication skills and the ability to type 40 words per minute.

Applicants must have a flexible schedule that allows them to work between 8 a.m. and 5 p.m. CST, as well as holiday availability. If hired, there are seven to eight weeks of training on a fixed schedule, but no word on the specific hours.

If you took Spanish instead of French back in high school, pas de problème (no problem). Check out our Work-From-Home Jobs Portal, we post new opportunities there all the time — and we vet them, too.

AppleCare Customer Relations Advisor at Apple

Pay: Not specified

Responsibilities include:

  • Analyzing and resolving AppleCare customer issues
  • Identifying recurring product or customer problems
  • Using multiple work systems and apps simultaneously

Applicants for this position must have:

  • Fluency in Canadian French and English
  • At least two years of customer service experience
  • Ability to type 40 words per minute
  • Stellar time management and organization skills
  • Excellent verbal and written communication skills
  • A quiet, home workspace
  • High-speed internet service

Benefits include:

  • Health and wellness plans
  • Paid time off
  • Employee discounts
  • Eligibility to participate in stock plan

Kaitlyn Blount is a staff writer at The Penny Hoarder.