Work From Home

Dish Satellite TV Is Hiring Customer Service Reps in NC and VA

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It’s the ultimate couch potato gig.

Dish is hiring work-from-home customer experience representatives for its satellite TV and internet services.

You’ll need superb problem-solving skills to handle billing issues and technical troubleshooting, as well as excellent multi-tasking abilities to take back-to-back calls while recording customer information.

To apply for one of these jobs, you must live in Chesapeake, Virginia, or Greenville, North Carolina. Here’s why some work-from-home jobs are restricted by state.

The job requires flexible scheduling, including weekends, holiday and evenings.

Not the job for you? Don’t forget to check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Customer Experience Representative at Dish

Pay: Undetermined

Responsibilities include:

  • Answering customer questions about services, orders and installations
  • Providing technical assistance with hardware and programming
  • Accepting payments and explaining charges
  • Selling and upgrading packages
  • Handling irate customers in a professional manner

Applicants for this position must have:

  • High school diploma or GED equivalent
  • Six months of customer service experience is preferred
  • Proficient in Windows OS and internet search engines
  • Analytical, organizational and time-management skills
  • PC that is less than 7 years old — no custom-builts, Apples or ChromeBooks — with AMD 64-bit processor, 4GB RAM, USB 2.0 ports and video ports
  • Mobile device with a video camera and access to Google Play or Apple store
  • Internet connection with 7 Mbps download and 1 Mbps upload — wired is preferred (the cruel irony? Satellite internet services are not allowed.)
  • Two monitors — one must be 19 inches or larger, the other can be a laptop display
  • Dedicated workspace free of distractions (preferably a separate room)
  • Web camera
  • USB headset and flash drive

Benefits at Dish include:

  • Health insurance
  • 401(k)
  • Paid time off
  • Free subscription to Dish and SlingTV services

Tiffany Wendeln Connors is a staff writer who covers interesting careers, job benefits and work-from-home opportunities for The Penny Hoarder.