Work From Home
Earn Up to $75K Plus Benefits as a Customer Service Supervisor for Cigna
If you have customer service experience and are ready to lead, Cigna has a job that pays up to $75,000 a year plus benefits.
The global health service company is hiring a customer service supervisor to work from home from anywhere. The salary ranges from $45,100 to $75,100, depending on location and experience.
You will be managing a group of customer service representatives, providing direction and guidance with regard to policies, procedures, workflows, customer service quality and training.
You must have a high school diploma or the equivalent, plus two years of customer service experience in a production or service operations environment. Management or leadership experience is a plus.
Benefits include health insurance, a 401(k), tuition reimbursement and at least 18 days of paid time off annually.
Customer Service Supervisor at Cigna
- Managing a team with the goals of individual accuracy and customer satisfaction.
- Supporting, monitoring and directing the team in relation to performance.
- Partnering with colleagues to create a positive work environment.
- Providing support for operation management as required, which may include weekends.
Applicants for this position must have:
- A high school diploma or the equivalent.
- At least two years of customer service experience in a production or service operations environment.
- At least two years of previous management in a call center or people-leadership experience is preferred.
- Excellent interpersonal and analytical skills.
- Medical, vision and dental insurance.
- Annual bonus.
- 401(k) with company match.
- Company paid life insurance.
- Tuition reimbursement.
- At least 18 paid days off per year.
- Company discounts.
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Danielle Braff is a freelance writer in Chicago.