Work From Home

Earn Up to $75K Plus Benefits as a Customer Service Supervisor for Cigna

Danielle Braff

by Danielle Braff

Contributor

ScoreCard Research

If you have customer service experience and are ready to lead, Cigna has a job that pays up to $75,000 a year plus benefits.

The global health service company is hiring a customer service supervisor to work from home from anywhere. The salary ranges from $45,100 to $75,100, depending on location and experience. 

You will be managing a group of customer service representatives, providing direction and guidance with regard to policies, procedures, workflows, customer service quality and training.

You must have a high school diploma or the equivalent, plus two years of customer service experience in a production or service operations environment. Management or leadership experience is a plus.

Benefits include health insurance, a 401(k), tuition reimbursement and at least 18 days of paid time off annually.

Customer Service Supervisor at Cigna

Responsibilities include:

  • Managing a team with the goals of individual accuracy and customer satisfaction.
  • Supporting, monitoring and directing the team in relation to performance.
  • Partnering with colleagues to create a positive work environment.
  • Providing support for operation management as required, which may include weekends. 

Applicants for this position must have:

  • A high school diploma or the equivalent.
  • At least two years of customer service experience in a production or service operations environment.
  • At least two years of previous management in a call center or people-leadership experience is preferred.
  • Excellent interpersonal and analytical skills.

Benefits include:

  • Medical, vision and dental insurance.
  • Annual bonus.
  • 401(k) with company match.
  • Company paid life insurance.
  • Tuition reimbursement.
  • At least 18 paid days off per year.
  • Company discounts. 

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Danielle Braff is a freelance writer in Chicago.

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