Work From Home

Earn Benefits With This Entry-Level Job Available in 5 States

Need an entry-level job that offers benefits? Alorica, a company that provides customer service solutions, is hiring an inbound customer service representative. Benefits include health insurance, paid time off and a 401(k). 

You may live in Idaho, Louisiana, Texas, Missouri or Utah to take this full-time role, in which you will be supporting customers over the phone and via email, chat and social media. 

Alorica prefers applicants to have a college degree, but those with a high school diploma or a GED will be considered. It’s a bonus if you have customer service experience or phone-related customer service experience. You should also be familiar with Microsoft Office, particularly Excel. Speak two languages? That’s also a plus.

Customer Service Representative at Alorica

Responsibilities include:

  • Resolving issues with customers over the phone, email, online chat or social media.
  • Updating customer info.
  • Escalating calls to supervisor when necessary.

Applicants for this position must have:

  • High school diploma or GED (college degree is preferred).
  • Customer service or phone-related customer service experience preferred.
  • Understanding of Microsoft Office and Excel applications.
  • Bilingual language skills are a plus.

Benefits offered:

  • Medical and dental insurance.
  • Paid time off, including paid holidays and sick time.
  • 401(k).
  • Employee discounts.

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Danielle Braff is a freelancer in Chicago.