Work From Home
Help Banish the 5 O’Clock Shadow as a Customer Service Rep for Harry’s
If there’s one thing we can all agree on, it’s that the price of razors is straight up out of control.
When you head to the drugstore to pick up a three-pack of razors, you’d better be ready to auction off one of your kidneys to foot the bill.
OK, maybe I’m being dramatic, but they are definitely pricy. The good news is that you can find razors at a lower price without even leaving the comfort of your own home.
Harry’s is one of those companies that offers men’s shaving equipment at a discounted price through its online shop. And even more good news, the company is hiring.
The New York-based retailer is looking for a part-time customer experience associate in Connecticut, New York or New Jersey. You must be able to work between 9 a.m. and 6 p.m. on Saturday and Sunday and four hours on a weekday.
Why the residency requirement, you ask? Well, despite the fact that it’s a work-from-home gig, the training and onboarding takes place at Harry’s headquarters, and the job requires monthly in-person interaction with the team at the New York HQ.
Customer Experience Associate at Harry’s
Pay: Not specified
- Using the internal management system to handle customer requests and problem.
- Assisting customers with orders and account problems over the phone.
- Answering questions and assisting with customer account management.
- Resolving a wide variety of customer issues.
- Identifying customer trends and relaying them to the customer experience (CX) management team.
Applicants for this position must have:
- Excellent communication, reading and writing skills.
- Experience with Microsoft Office and Google Suite.
- A minimum home internet speed of 100 Mbps and a quiet workspace. (A laptop will be provided.)
- A residence in the tristate area (New York, New Jersey or Connecticut).
- Previous work-from-home experience is a plus.
Kaitlyn Blount is a staff writer at The Penny Hoarder. Halfway through writing this she said “Oh, Harry’s like HAIRYS, I get it.”