Work From Home

Help People Solve Billing Issues With This Brightree Customer Service Job

This gig is for all you problem solvers out there with a can-do attitude.

The health care technology company Brightree is hiring a billing and account receivable customer support specialist. This work-from-home job is in the Home Health and Hospice (HHP) department. Hours are 11 a.m. to 8 p.m. EST.

You’ll help Brightree customers with issues about billing and account receivable, providing the solutions they need.

If this job doesn’t sound like something for you, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Billing AR Customer Support Specialist HHP at Brightree

Pay: Not Specified

Responsibilities include:

  • Answering billing and account receivable questions regarding Brightree HHP solutions
  • Resolving customer billing and account receivable issues over the telephone or via electronic communication
  • Troubleshooting and resolving customer issues that may not have an established  solution protocol
  • Documenting new problems and updating FAQs
  • Identifying critical issues that may affect all clients and create proactive communications
  • Tracking and recording inbound support requests to ensure proper notation of customer issues
  • Keeping up with current technology and product offerings

Applicants for this position must:

  • Have home health or hospice billing and account receivable experience (required)
  • Have a bachelor’s degree in finance, business, health care, technology or a relevant field (preferred)
  • Have experience solving billing and account receivable problems on a home health and hospice software product

Note: Any equivalent combination of education and work experience will be considered for this position.

Benefits include:

  • Health insurance
  • 401(k) matching
  • Career development opportunities
  • Employee stock purchase plan

Matt Reinstetle is a staff writer at The Penny Hoarder.