Work From Home
Humana Has a Full-Time Work-From-Home Medical Clerical Position Open
This one’s for you health care clerical-support workers living in the Lone Star State.
Humana, the health insurance giant, is hiring a utilization management specialist. This is a work-from-home gig with a strong preference for applicants living in Texas. As a UM specialist, you’ll assist your team by performing administrative, operational and/or customer support assignments.
In addition to preferring Texas-based candidates, Humana also has a preference for applicants with a background in health care clerical support, including certified nurse aides, medical assistants or people who are familiar with medical coding.
You’ll work 40 hours a week, Monday through Friday, from 8:30 a.m. to 5:30 p.m. CST.
UM Specialist at Humana
Pay: Not specified
- Attaching faxes for chart reviews for the nursing team
- Answering departmental phone calls
- Making outbound calls to members or providers to verify information
- Documenting phone calls
- Making requests to providers and facilities for clinical information
- Sending written messages
- Collaborating with different departments, team members and providers
Applicants for this position must:
- Have a high school diploma (bachelor’s degree in business, finance or a related field preferred)
- Be proficient with Microsoft Office programs, including Word, Excel and Outlook
- Have impeccable phone etiquette
- Have a high-speed DSL or cable internet modem for a home office (no satellite internet service allowed) with internet speed of 10 Mbps
- Have a home workspace that’s secure and free from distractions
- Be a Texas resident (preferred)
- Have a clerical background in a health care environment, such as experience as a certified nurse aide, medical assistant or medical coding (preferred)
- Be familiar with medical terminology and ICD-10 codes (preferred)
- Have experience working in a call center (a plus)
- Have a CNA or medical assistant background (a plus)
Matt Reinstetle is a staff writer at The Penny Hoarder.