Lexia Learning Needs a Customer Support Specialist (1 Year of Experience)

Got a passion for helping people?

Lexia Learning, Rosetta Stone’s literacy education division, is hiring a customer support specialist. In this role, you’ll manage phone and email queries, as well as screen sales orders.

This full-time remote job is available anywhere and includes comprehensive health care benefits and unlimited vacation time.

Customer Support Specialist at Lexia Learning

Responsibilities include:

• Answering phone and email queries from clients and internal departments.
• Entering sales, credit and sample orders.
• Troubleshooting issues using a variety of resources.
• Recommending changes to processes and technologies where needed.                  

Applicants for this position must have:

• High school diploma or GED.
• At least one year of customer service experience.
• Strong PC skills, including Microsoft Office.
• Problem-solving skills.

Benefits include:

• Health insurance.
• 401(k) with a company match up to 4%.
• Unlimited vacation time and 9 paid holidays.
• Tuition reimbursement.
• Adoption assistance.
• Pet insurance.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.