Work From Home

Love Nike? This Call Center Company Is Hiring Specialists to Drive Sales

Do you stand in line whenever Nike comes out with a new sneaker? Be the first in line to work for them as a clients results specialist through LiveOps, a virtual call center. 

You may work from home from any of the following states: Alabama, Arizona, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia or Wisconsin.

In this role, you will be leading sessions on topics ranging from sales to products; you’ll review and create reports on promotions; and you’ll create motivational messages for Nike agents.

You should have at least three years’ experience in a customer service or sales environment, with the proven ability to lead in a call center environment. Some travel may be required. 

Client Results Specialist at LiveOps

Responsibilities include:

  • Leading sessions on topics including sales, call processes, soft skills, products, software and more.
  • Reviewing and creating reports on agent issuance of promo codes, price overrides and sales.
  • Creating videos, graphic images, recorded voice messages and emails for agents.
  • Attending Nike Trainer meetings on a regular basis.

Applicants for this position must have:

  • At least three years’ experience working in a customer service or sales environment, with proven ability to lead and train.
  • Ability to complete Nike Trainer certifications.
  • Availability to travel as needed.
  • Computer literacy and technical aptitude.
  • Analytical, problem solving and decision making skills.

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Danielle Braff is a freelance writer in Chicago.