Work From Home
Norwegian Is Hiring a Remote Flight Operations Monitor
Going on a cruise should be relaxing, fun and stress-free. No one wants to start a vacation encountering problems with the flight to get to the cruise ship.
That’s where a flight operations monitor comes in — to coordinate air-to-sea travel for guests and make sure nothing goes wrong. Norwegian is looking for someone to fill this role for its cruise lines. After initial training at the company’s Miami office, you’re free to do this job from the comfort of your home.
Flight Operations Monitor at Norwegian
- Coordinating air-to-sea operations for guests travelling to the cruise ships.
- Communicating flight plans to remote ground operators, ship personnel and ground transportation personnel.
- Assisting guests with flight issues and advising them of alternative flight options, which may include plans to meet the ship at the first port-of-call.
- Monitoring and communicating possible weather delays, aircraft mechanical delays and missed connections.
- Maintaining documentation of all flight incidents.
Applicants for this position must have:
- A high school diploma or equivalent.
- Three years of relevant experience at an airline, cruise line, travel agency or tourism-related field.
- The ability to work evenings, weekends and holidays, and the flexibility to work different shifts.
- Proficiency with Microsoft Word, Excel and Outlook. (Experience using the Amadeus airline reservation system and the FreeStyle Connect reservation system is preferred.)
- Excellent customer relations skills and communications skills.
Nicole Dow is a senior writer at The Penny Hoarder.