Work From Home

Student Loan Servicer Navient Needs Temporary Customer Service Reps in NY

Need a short-term job ASAP?

Student loan servicer Navient has immediate openings for temporary customer service representatives. A virtual training class begins Feb. 8. 

To apply, you must be a New York resident who lives within 90 minutes of Arcade, Perry or Horseheads.

The regular, full-time hours are Monday through Friday between 8 a.m. and 5 p.m. EST. The job, which is expected to last around three months, pays $17 an hour, plus bonuses. And Navient will provide the equipment.

Customer Service Representative at Navient

Responsibilities include:

  • Answering inbound and making outbound calls in a fast-paced environment.
  • Assisting customers, providing prompt and accurate information about their account.
  • Performing data entry tasks.

Applicants for this position must have:

  • A high school diploma or GED.  
  • Customer service experience (some completed college coursework will serve as a substitute for work experience).
  • High speed internet access (minimum 10MB upload, 5MB download).
  • Ethernet cord and hard-wired internet (no Wi-Fi or a hot spot).
  • Landline phone or cell phone.
  • Smartphone or tablet for downloading apps.
  • Private workspace or home office.
  • Excellent written and verbal communication skills.
  • Excellent PC and internet navigation skills.
  • Time-management skills.

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.