Work From Home

This Health Care Software Company Is Hiring a Technical Account Manager

Care for a meaningful job that lets you work from home?

Thought so.

PointClickCare, a Canadian cloud-based software company that helps the health care industry meet the needs of seniors, is hiring a full-time technical account manager to provide tech support for its software clients in North America. This position requires three or more years of experience in a support role dealing directly with customers.

The job listing suggests some travel may be required to resolve complex on-site issues. While it doesn’t specify benefits, GlassDoor reviews indicate full-time employees receive a comprehensive package that includes health, vision and dental care and unlimited paid time off.

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Technical Account Manager at PointClickCare

Pay: Not specified

Responsibilities include:

  • Providing customer service for the company’s software clients.
  • Managing and resolving complex technical issues.
  • Maintaining an internal database of client account information.

Applicants for this position must have:

  • Three to five years of related support experience.
  • Experience dealing with large clients and complex issues.

Adam Hardy is an editorial assistant at The Penny Hoarder. He lives off a diet of stale puns and iced coffee. Read his full bio, or say hi on Twitter @hardyjournalism.