Work From Home

This Software Company Is Looking for a Remote Support Specialist

Not all super heroes wear capes. Take the tech geniuses who solve people’s software problems. (You can’t tell me that’s not a super power.)

Ultimate Software is looking to add one of those tech support heroes to its team. The company has an opening for a specialty support member who will assist customers with its business intelligence analytical product suite. You’ll communicate with customers via phone, email and instant messaging.

And since this part-time position is fully remote, you actually could wear that cape if you wanted. 

If this doesn’t seem like the role for you, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Specialty Support at Ultimate Software

Responsibilities include:

  • Providing support for the company’s business intelligence analytical product suite.
  • Using email, instant messaging and phone to assist customers.

Applicants for this position must have:

  • A bachelor’s degree, preferably in business administration, accounting, management information systems or human resources. 
  • Knowledge of UltiPro HRMS payroll software. Being certified in Cognos products is preferred.
  • Customer support experience involving SaaS (software as a service) offerings.
  • Experience in human resources or payroll.
  • Excellent communication skills (written and verbal) and organizational skills.

Nicole Dow is a senior writer at The Penny Hoarder.