Work From Home

Verizon Is Hiring Customer Service Representatives in the Tampa Bay Area

Some of the links in this post are from our sponsors. We provide you with accurate, reliable information. Learn more about how we make money and select our advertising partners.

Can you hear that? That’s the sound of a work-from-home gig with benefits calling your name.

Verizon is hiring full-time, work-from-home customer service representatives. Applicants must live within 90 minutes of the call center in Tampa, Florida.

The customer service rep will need a flexible schedule that allows split shifts and nights, as well as a designated work space and the ability to get work done independently. Previous customer service or remote work experience is a bonus.

The job will start on Nov. 4 and requires 12 weeks of training. The training will be split into two different schedules:

  • Week 1-5: Sunday through Thursday, 10 a.m. to 7 p.m.
  • Week 6-12: Sunday through Thursday, 9 a.m. to 1 p.m. and 5 p.m. to 9 p.m.

If you don’t live close enough to the Tampa call center or the schedule doesn’t work for you, it’s all good. Check out our Work-From-Home Jobs Portal; we post new opportunities there all the time — and we vet them, too.

Customer Service Representative at Verizon

Pay: Not specified
Responsibilities include:

  • Troubleshooting and resolving device, billing and service issues
  • Upselling services to customers
  • Building customer relationships through stellar customer service

Applicants for this position must have:

  • An associate’s degree or at least one year of work experience
  • Ability to report to the call center in Tampa within 90 minutes
  • A flexible schedule that allows nights, split shifts, weekends and holidays
  • A quiet home-office space
  • Internet with a direct connection to a cable or fiber modem


  • Previous customer service or billing experience
  • Previous remote work experience

Benefits include:

  • Medical coverage
  • 401(k) with company matching
  • Vacation and holiday time
  • Paid parental leave
  • Tuition assistance
  • Discounts on Verizon products

Kaitlyn Blount is a staff writer at The Penny Hoarder.