Work From Home

Willing to Work Weekends? Zapier Needs a Support Manager (With Benefits)

You lead by example, even on the weekends.

Zapier, a workflow automation service, is looking for an experienced support manager to lead a team of six to eight “customer champions.”

The full-time job requires you to work weekends, but you can live anywhere in the world. Zapier will also cover the cost of your equipment — including a computer.

The job posting notes that the company will respond to every applicant and never go more than seven days without issuing a response, so you won’t have to sit around wondering if you’re in the mix.

Not the job for you? Don’t forget to check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Customer Champion at Zapier

Responsibilities include:

  • Leading customer service team to meet its performance goals.
  • Working with other support managers to prioritize projects.
  • Responding to customer questions and issues via email or chat.

Applicants for this position must have:

  • At least three years of experience leading customer support teams.
  • Ability to analyze data to recognize problems.
  • Experience and willingness to assist with customer service issues when needed.
  • Problem-solving and detail-oriented skills. 
  • Superior writing ability.

Benefits include:

  • Health insurance, including vision and dental (U.S. employees only).
  • Company-match retirement plan (U.S. employees only).
  • Unlimited vacation policy, and you must take at least two weeks.
  • Paid leave of up to 14 weeks for new parents (biological or adopted).
  • Two annual company retreats. 

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.