Work From Home
Work Remotely as a Contact Center Operations Manager for Kelly
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Kelly, a staffing services company, is hiring a contact center operations manager. This is a full-time position in the United States.
You’ll be responsible for handling operations and volume reporting, reviewing customer satisfaction surveys and generating productivity reports for agents and businesses.
You must have at least two years of customer service experience, as well as leadership experience and experience in a call center environment.
Contact Center Operations Manager at Kelly
Responsibilities include:
- Handling operations and volume reporting.
- Reviewing customer satisfaction surveys.
- Generating productivity reports for agents and businesses.
- Exploring and presenting new opportunities for process improvement.
Applicants for this position must have:
- At least two years of customer service experience.
- Leadership experience.
- Experience in a call center environment.
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- These Home Office Essentials Will Prepare You for Your Work-From-Home Job
- 4 Reasons for State Restrictions on Remote Jobs
Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.
Danielle Braff is a freelance writer in Chicago.
