Ally Bank Review 2022

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Digital banking services have been around, and popular, for a while now. And since the pandemic, the number of users is expected to grow significantly, surpassing 200 million by 2022.

While traditional brick-and-mortar banks expand their reach online, digital-only or e-banks have already been the way to go for millions of Americans. They offer online access to many of the account features and services consumers need and want.

Additionally, online banks can save you money. Less overhead — after all, no physical buildings with maintenance and employees — can translate into lower monthly maintenance fees and higher interest rates for you.

For customers who don’t want to be tied to a physical location and want the freedom to bank from their mobile phone or device wherever they are, an online account is worth exploring.

If You’re Interested in Online Banks, Check Out Ally

Ally Bank is one such online-only financial institution. It’s actually been around for over a century, but you probably didn’t hear about it until the last decade.

Ally was in the news in 2021 because it eliminated all overdraft fees for its accounts. Ally had put the fees on pause through the pandemic but then decided in June to eliminate them permanently.

Our in-depth Ally Bank review paints a full picture of the institution, but specifically focuses on its checking and savings accounts. This review also includes information about Ally’s money market accounts, CDs, loans and investment options, as well as a review of Ally’s mobile app, level of convenience and customer service.

In this review:

What Is Ally Bank?

Ally is an online-only banking institution offering an array of personal finance services, beginning with its Online Savings and Interest Checking accounts.

Ally Financial’s portfolio includes:

  • Ally Bank
  • Ally Invest
  • Ally Home
  • Ally Lending, as well as Ally Corporate Finance and Ally Dealer Financial Services.

You can open a money market account or invest in CDs with High Yield CD, Raise Your Rate CD and No Penalty CD options. Ally also offers competitive home and auto loans (with a history in the automotive business), multiple IRAs and various investment options.Ally Bank boasts a wide shelf of trophies, including best bank and best online bank awards from organizations such as MONEY Magazine and Kiplinger’s. Check out its latest awards here.

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Who Owns Ally Bank?

The bank started out in 1919 as GMAC, General Motors’ finance division. But in 2009, the company rebranded as Ally Financial, Inc., a leading digital financial services organization that offers everything from savings and checking accounts to home and auto loans to investment accounts.

Ally Financial remains the parent organization to this day.
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Is Ally a Safe Bank?

Yes. Ally is FDIC-insured. The FDIC (Federal Deposit Insurance Corporation) is a government agency that protects your account as soon as you open it. The FDIC protects your Ally deposits up to $250,000 per depositor — for instance, if you and your spouse each had an individual account, you’d be insured for $500K total.
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Pros and Cons of Online Banking With Ally

Let’s weigh the pros and cons of this institution for potential Ally customers.

Pros

There’s plenty to like about Ally Bank:

  • Higher annual percentage yield (APY) for savings accounts than the national average.
  • No minimum balance requirements.
  • No monthly maintenance fees
  • Transparency regarding any (monthly) fees.
  • No overdraft fees, as of June 2021.
  • Free debit card.
  • Free access to Allpoint ATMs (and up to $10 reimbursement each month when accessing out-of-network ATMs).
  • A highly rated mobile app across all operating systems (Apple, Android, Windows).

Cons

Ally Bank does have some downsides to consider: 

  • No physical branches.
  • No cash deposits (since there’s nowhere to accept cash deposits).
  • Low APY for checking accounts.
  • Limit of six withdrawals and transfers from your savings per statement cycle. (There’s a $10 fee for additional transfers that’s currently suspended due to COVID-19.)

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Banking with Ally: How We Rate It

Ally Bank has a full suite of products, but this review primarily focuses on the checking and savings options. Further in this review, you can find information on money market accounts, loans and investment options.

Checking: Ally Interest Checking Account

Grade: A-

Despite being called the Interest Checking account, Ally’s checking option offers a somewhat low interest rate: 0.10% on minimum daily balances below $15,000 and 0.50% on minimum daily balances above $15,000 — though we recommend keeping less in your low-yield checking accounts and more in a high-yield savings program.

That said, the Ally Bank checking account still offers a higher APY than many major players, both online and brick-and-mortar. Also notable: The Interest Checking account includes no minimum deposit or balance requirements, and there are no monthly maintenance or overdraft fees.

Even better, Ally’s checking account can be linked to the online savings or money market account, automatically funding the checking account to accommodate your purchase if you would otherwise overdraft. It will do so in increments of $100. This perk, called overdraft transfer service, is optional and free of charge. And as of June 2021, Ally does not charge overdraft penalty fees.

Though Ally is an online bank, depositing checks and withdrawing cash is easy with free access to any of the 55,000 Allpoint ATMs worldwide. If you’re strapped for time and need to transact with an out-of-network ATM, Ally Bank will reimburse you up to $10/month for usage fees.

The Ally Bank Interest Checking account also includes easy mobile check deposit and money transfers via voice with Ally Skill for Amazon Alexa. You can learn more about enabling this feature here.

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Savings: Ally Online Savings Account

Grade: A

Ally Bank is one of the best options as far as savings accounts go, especially if you are comfortable with an online-only institution. Ally’s Online Savings program currently offers a 0.06% APY that compounds daily; that APY is 5x higher than the national average and is much better than what most traditional banks will offer.

Two other hallmarks of Ally’s Online Savings account: It carries no typical monthly maintenance fees and has no minimum balance requirements. Ally is transparent about the fees it does have, which include excessive transaction fees ($10/transaction — currently suspended) and outgoing domestic wires ($20; incoming wires are free), among a few others.

Ally also offers a few tools that make its Online Savings even more appealing:

  • Savings Buckets: You can categorize your savings into up to 10 buckets for various savings goals, like a vacation, a wedding and a house down payment. No matter which bucket your funds sit in, they’ll still earn the same interest rate and coexist within your online savings account.
  • Savings Boosters, or Recurring Transfers: You can “set it and forget it” by setting up recurring transfers from your checking account, forcing you to routinely put money into savings.
  • Surprise Savings: Ally does the hard work for you, analyzing your checking account to identify “safe-to-save money” and transferring it from your checking account to your savings account for you.

Convenience: Great Features, But Online Only

Grade: B

In an increasingly digital world, Ally Bank is highly convenient. It offers intuitive mobile check deposit and easy money transfer (via voice, no less!). The mobile app and website (more on that in a second) are both easy to use, and you can easily link savings and checking accounts to fund one another as necessary. The Allpoint network of ATMs is extensive and free to use.

So why not an A+ rating? Ally Bank’s one true detriment — and the detriment of all online-only banking institutions — is the lack of a brick-and-mortar location.

Though you can handle all your transactions and banking online with Ally, many customers still prefer physical locations for their sense of security and the feeling of in-person help. While COVID-19 ushered in a newfound acceptance of digital everything, many customers will likely still appreciate physical bank visits for years to come.

Mobile Banking: Ally Mobile App Review

Grade: A

As an online-only institution, Ally offers an intuitive website and highly rated mobile app, available for Windows, Apple and Android devices. You can use the website for a full range of services, but when you are on the go, the app should do just fine.

With the Ally Bank mobile app, you can:

  • View account balances.
  • Use Ally Assist (Apple only)
  • Transfer funds
  • Manage one-time and recurring transfers
  • Deposit checks via Ally eCheck Deposit
  • Pay bills (Apple and Android only)
  • Send money with Zelle

At the time of writing, the Ally Mobile app had a 4.7-star rating on the App Store and a 3.7-star rating on Google Play Store. The app is free.

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Small Business Banking Options

Currently, Ally does not have small business checking or savings accounts. However, the bank does offer IRA Online Savings available as a SEP (Simplified Employee Pension). Any employer, including self-employed individuals, can open a SEP-IRA to contribute toward their retirement savings.

If you’re looking to set up a dedicated checking or savings account for your business, though, you’ll want to shop around. Instead, consider these alternative banks for small businesses:

  • Wells Fargo Initiate Business Checking Account and Business Market Rate Savings Account, loans up to $100,000 and a 1.5% cash-back credit card.
  • Chase Business Complete Checking and Business Total Savings, SBA Express line of credit up to $350,000 and Ink Business credit cards.
  • Capital One Spark Business Checking and Savings, and 1%, 1.5% or 2% cash-back credit cards.
  • Axos Basic Business Checking or Business Interest Checking, Business Savings, and lines of credit or commercial loans starting at $250,000.
  • Navy Federal Credit Union for business owners who are veterans, active-duty military, employees of qualified government agencies and their immediate family.
  • BlueVine is a financial technology company that offers online-only, fee-free and 1%-interest-earning (yes, really) business checking.

Here are other online banks and credit unions, in general, if you decide that’s your preferred way to bank.

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Ally Bank Account Fees

Ally Bank prides itself on its lack of monthly maintenance fees. In addition, Ally promises no fees for standard or expedited ACH transfers, copies of online statements, incoming wires, postage-paid deposit envelopes or official/cashier’s checks.

However, Ally does have some fees and is transparent about those upon account signup. These fees include:

  • Returned deposit items: $7.50
  • Excessive transactions: $10 per transaction
  • Expedited delivery: $15
  • Outgoing domestic wires: $20
  • Account research: $25 per hour

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Other Ally Bank Products

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Mortgages

With Ally Home, you can choose between a fixed-rate or adjustable-rate loan (or a “jumbo loan” for a high-priced home). Ally offers numerous products and term lengths with down payments as low as 3%.

Already have a mortgage? Ally Bank also has refinancing options available.

Investment Options

Interested in investing? Ally Bank offers plenty of options, including stocks and EFTs, commission-free EFTs, bonds, mutual funds and more. With Ally, you can opt for self-directed trading or a managed portfolio (recommended for beginners).

Ally Bank Offer

Until Sept. 30, 2021, new Ally Invest account holders are eligible for a cash bonus. The minimum deposit to receive a bonus is $10,000. If you meet the requirements and pass the 60-day review period, you’ll be rewarded with between $100 and $3,000 in cash, credited to your account.
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Ally Bank Customer Service

Ally Bank offers 24/7 customer support with an estimated wait time listed on the website.

  • Phone Number: 1-877-247-2559
  • Phone Number (Outside the U.S.): +1-757-247-2559
  • Secure Email: Log in to your account to send a secure message.
  • Chat: Available online

Ally offers additional customer service numbers for various products. View the full list here
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Is Ally Bank Right for You?

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Ally Bank is one of the top choices if you are open to the idea of switching to an online bank. The institution offers a full suite of products, so you can move all your banking needs there, or just open one or two accounts and keep other accounts with your current bank or credit union.

Ally Bank might be a good fit if:

  • You’re looking for a high-interest savings account.
  • You have various savings goals that you need help organizing.
  • You’re comfortable with mobile check deposits.
  • You’re tech-savvy.
  • You’d like a bank with a full suite of products, including loans and investments.

Ally Bank might not be a good fit if:

  • You prefer to do your banking in-person at physical branches.
  • You need small business banking.
  • You make cash deposits regularly.

If you’re wondering how it compares to other options — which is better, Chime or Ally, for example — you’ll have to take inventory of your banking needs. Ally offers an interest-bearing checking account and joint accounts, while Chime doesn’t. However, the simplicity the latter offers might match up with what you want.

It boils down to what you’re looking for in an online bank account.

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Our Bank Review Methodology

The Penny Hoarder’s editorial team considers more than 25 factors in its bank account reviews, including fees, minimum daily balance requirements, APYs, overdraft charges, ATM access, number of physical locations, customer service support access and mobile features.

To determine how we weigh each factor, The Penny Hoarder surveyed 1,500 people to find out what banking features matter most to you.

Ratings are assigned on a scale of one (worst) to five (best) stars across the following categories:

  • Personal checking
  • Personal savings
  • Convenience
  • Mobile banking
  • Small-business banking

Credit card and loan products are not currently considered.

Timothy Moore and Kathleen Garvin are veteran writers on personal finance topics and frequent contributes to The Penny Hoarder.

Chime is a financial technology company, not a bank. Banking services provided by, and debit card issued by, The Bancorp Bank or Stride Bank, N.A.; Members FDIC.