Wells Fargo Review 2022: Pros and Cons
- Access to physical branches
- Large ATM network
- Nearly 170 years of experience
Wells Fargo is a Big Four bank that made big headlines back in 2016 and 2017 over a scandal where employees created millions of fake accounts to hit their sales targets.
They’ve come a long way since then, working on earning trust back with strong customer service and new mobile services, but ultimately it’s up to you to decide whether you should or shouldn’t trust Wells Fargo with your money.
In January, Wells Fargo jumped on a banking trend toward the elimination or reduction of overdraft penalties. By the third quarter of 2022, Wells Fargo will give customers 24 hours to make good on overdrafts and negative balance accounts before enforcing such fees. It is eliminating its $35 penalty for returned items because of non-sufficient funds but has not budged on the $35 overdraft penalty.
We’re here to give you an honest look at the bank’s checking and savings account features for individuals and small businesses, as well as its overall convenience and mobile banking features.
Wells Fargo Checking Accounts
Wells Fargo offers three checking account options: Everyday Checking, Portfolio by Wells Fargo, and Clear Access Banking. Each account has a $25 minimum starting deposit and monthly fees between $5 and $30.
- Complimentary debit card
- Avoidable monthly fees
- No interest earning opportunity
One thing we do like about this account is the many options to waive the $10 monthly service fee. Wells Fargo will waive it if you meet one of the following conditions:
On the other hand, Wells Fargo’s overdraft fees are a steep $35, with a limit of three per day. As of the third quarter of 2022, Well Fargo will not charge for returned non-sufficient fund items.
However, we do like the Automatic Refund feature, which will waive some overdraft fees if Wells Fargo receives an automatic transfer that covers at least the amount you overdrafted by before 9 a.m. the following business day. This feature is free and is automatically applied to most checking accounts.
Portfolio by Wells Fargo
- 24/7 phone support
- $25 monthly fee
- High transaction limits
From there, the Portfolio by Wells Fargo account divides its users into two categories: under $250,000 and over $250,000. Those in the higher tier get .02% APY, unlimited reimbursed fees from non-Wells Fargo ATMs, waived Overdraft Protection transfer fees, and no international transaction fee. The lower tier gets an even tinier .01% APY and similar perks just with limits like one waived overdraft protection transfer fee and one reimbursed non-Wells Fargo ATM fee per pay period.
These perks are nice, but if your goal is to accrue wealth, there are other banks offering high yield accounts that will grow your wealth more quickly. In fact, Wells Fargo doesn’t even come in above the national average of .06% APY.
Clear Access Banking
- No overdraft fees
- No check writing abilities
- Digitally focused
Because of that, you’ll never experience an overdraft fee. If you do run into a negative balance from an added charge after authorization like a tip, then you’ll just carry a negative balance and be unable to pull out money until you pay off the negative amount.
Although it’s a pretty basic checking account, you still get access to the contactless debit card, Wells Fargo app, and digital payment platform like Zelle.
Wells Fargo Savings Accounts
If you’re looking to keep all your banking in one place, Wells Fargo offers two primary savings accounts to use alone or link to the Wells Fargo checking account of your choice. Like the checking accounts, both Wells Fargo savings accounts have a $25 minimum opening deposit and the ability to waive the monthly maintenance fees.
- Low service fee but low APY, too
- Automatic savings options
- Optional overdraft protection
We love how simple it is to waive it, but it’s worth noting that there are many saving accounts on the market without any fees at all. Plus, the Way2Save Account isn’t exactly a way to earn interest, earning just 0.01% APY, which is well below the national average. .
So why do people choose Wells Fargo? The convenience and comfort of access to your cash. It’s easy to find an ATM or even a brick-and-mortar branch. People like the comfort of easily moving their money.
We’re also fans of the optional Save As You Go program, which transfers $1 into your savings account for each non-recurring debit purchase and automatic online bill pay transaction.
- Highest saving account rate at Wells Fargo
- Unlimited withdrawals
- $12 monthly service fee
What Other Services Does Wells Fargo Offer?
If you’re looking for more, Wells Fargo Bank most likely has it. Take a look at other financial services and benefits Wells Fargo offers.
Small Business Banking
We think Wells Fargo is one of the best banks for small businesses in general. We like its small business checking and savings account offerings because of their low fees.
We bet Wells Fargo will meet your small business needs with its three main business checking options:
- Initiate Business Checking
- Navigate Business Checking
- Optimize Business Checking
While we’ll touch on all of them, Initiate Business Checking is the most popular — and we think the best, beginning choice for most — so we’ll focus there first.
Initiate Business Checking
- Waivable monthly fee
- 24/7 Fraud monitoring
- 100 free transactions
The other two business solutions go up in cost and offerings. The Navigate Business Checking is $25 a month, waived by a daily balance of $10,000 or $15,000 average combined deposit balance. The account has no fee for only the first 250 transactions but also no fee for the first $20,000 in cash deposits. Similar transaction rates apply after you hit these free limits. However, you have the possibility of earning interest on this account, so that’s a plus.
Similarly, the Optimize Business Checking account goes up to a $75 a month (non-waivable), but the earning allowance included in the account can be used to offset the cost. It includes up to five linked Optimize Business Checking accounts and access to treasury management services.
Certificates of Deposit (aka CDs)
Wells Fargo does offer several options for fixed rate CDs. But, with a steep minimum opening deposit of $2,500 and low interest rates of .01% to .02% APY, Wells Fargo just can’t hold its own against other CD offerings on the market. Unless you’re set on Wells Fargo, we suggest you keep looking.
Wells Fargo Credit Cards
With no fee and low APRs, both of Wells Fargo’s Credit Cards are solid options when it comes to credit spending. The only question is which one. We suggest the Wells Fargo Active Cash℠ for its unlimited 2% cash back on all purchases. Plus, right now, you get a $200 cash reward bonus when you spend $1,000 in purchases in the first 3 months. If that card doesn’t fit your needs, then the Wells Fargo Reflect Card also presents a strong showing with lowest intro APR for up to 21 months. After the introductory period, the APRs range from 12.99% to 24.99%.
Wells Fargo offers personal loans, home loans, and auto loans with competitive rates. You can check out the rates published daily.We think you should pay more attention to how the rate compares to other lenders than to your feelings of bank loyalty. Pick the best rate for your budget.
Investing and Retirement
Wells Fargo offers a lot of different options for investing and retirement with varying amounts of hands-on control, support, and requirements. For example, The WellsTrade® brokerage account has a minimum initial investment of $0 while the Dedicated Advisor account has a minimum of $100,000. It’s best to decide what you’re looking for and then Wells Fargo probably has an option to fit your needs.
Campus Card Program
While Wells Fargo doesn’t have a college-specific checking account, they do offer college benefits to users who have Wells Fargo Everyday Checking account and go to one of these universities. If you’re one of the lucky few, you can get a Wells Fargo Campus ATM card that doubles as an official campus ID and ATM card.
Wells Fargo Mobile App
Customers give the Wells Fargo Mobile app solid reviews. It gets 4.8 out of 5 stars in the Apple App Store and 4.6 out of 5 stars in the Google Play Store.
We also like the Control Tower option that lets you easily turn your card off if you’ve misplaced it. There’s also a cool cardless ATM option that allows you to access cash using your mobile phone — no debit card required.
The app has several neat financial management tools that let you track your spending in real time, create a budget and make a savings plan. Granted, there are tons of other budgeting apps that do the same things, but it’s nice to have these features rolled into your banking app.
Wells Fargo is hard to beat on convenience, with more than 5,400 branches and 13,000 ATMs in the U.S. There’s also 24/7 customer service.
Of course, like most banks, Wells Fargo offers a lot of digital features like mobile deposit and text banking that make it less important to be able to visit a physical location or interact with an actual human.
While this review is focused on its checking and savings options, it’s a convenient place to bank if you want a full suite of financial products, like credit cards, mortgages, car loans and investment accounts, all under the same roof.
Pros and Cons of Wells Fargo
So how does Wells Fargo compare overall to other banks? Take a look at the pros and cons to get a general idea of how Wells Fargo Bank stacks up.
- The monthly service fees for Wells Fargo’s basic checking and savings accounts are easily waived.
- The Automatic Refund feature is free and will reverse some overdraft fees.
- Tons of ATMs and physical branches nationwide.
- Low-fee checking and savings options for small businesses.
- The APY on savings accounts is well below the national average.
- Not for habitual overdrafters: The standard overdraft fee is $35 and remains even though there have been some moves to lessen penalties.
- The trust factor: Remember that whole fake account scandal?
Frequently Asked Questions (FAQs) About Wells Fargo
Still wondering? Look below, we’ve answered some of the top questions people have about Wells Fargo.
Wells Fargo struggles, however, with below national average APYs.
Robin Hartill, CFP®, is a senior editor and writer at The Penny Hoarder. She writes The Penny Hoarder’s “Dear Penny” personal advice column and also about investing, retirement, taxes and insurance. Personal finance writer Whitney Hanson is a contributor to The Penny Hoarder.