Mystery Shopper Beware: Here’s How to Avoid Falling for a Scam
Whether you’re a college student, stay-at-home parent or retiree, mystery shopping is a fun and legitimate way to make some extra cash — sometimes a lot of extra cash.
I’ve mystery shopped a lot over the last few years (though nowhere near 5,000 times!) and really enjoyed myself.
The one thing I haven’t liked, though, is stumbling across mystery shopper scams. Luckily, it hasn’t happened often but I still need to stay alert for shady shopping jobs — and so should you.
Mystery shopper con artists will always lurk around the internet so it’s important to know how they operate.
The Most Common Mystery Shopper Scams
Like most cons, mystery shopper scams come in all kinds of shapes and sizes. Here are some of the most common ones you might encounter.
The “Oops We Overpaid You” Scam
One of the most common mystery shopping scams involves getting a victim to give up their name and mailing address, ostensibly so the fake company can advance the shopper some money for a gig.
When the victim receives a check in an amount larger than they were expecting, Fake Company tells them to deposit it in their personal bank account and wire back the overage amount.
You guessed it. The check bounces and the victim is out whatever money they wired to Fake Company, never to be seen again.
The U.S. Postal Service warns against a similar scam involving unsolicited mailings from scammers inviting you to become a mystery shopper.
Be sure to check out the copy of an actual fake check and letter to see how convincing these con artists can be.
The “Pay Us to Find You the Best Shops” Scam
This con plays upon our natural desire to want guidance navigating through the hundreds, if not thousands, of mystery shopping jobs available across the internet.
These fake companies promise to find you best, highest-paying, most fun jobs in your area — for a fee.
They may claim to have special search capabilities, access to mystery shops that aren’t advertised online or recruit for well-known mystery shopping companies.
Don’t you believe it.
Reputable mystery shopping companies don’t use recruiters, hide their jobs from applicants or require special search tools to find.
Drop these fraudsters like radioactive waste.
The “Oddly Specific Invitation” Scam
The AARP, which tracks all kinds of scammers through the its Fraud Watch Network, says fake mystery shopping gigs have been around for a while.
“One way the scammers found many of their victims during the recession was through job boards where people could post their resumes,” says Amy Nofziger, regional director for the AARP Foundation.
“Scammers would use these to personalize their pitch to specific job seekers, homing in on the job seeker’s previous experience,” she says.
“They still use these methods today.”
The “Make $9,000 a Month!” Scam
You know we love mystery shopping here at The Penny Hoarder HQ, even when we kind of accidentally fail at it.
Several of us do it as a side hustle, but we know we’re not going to get rich doing it.
But those opportunities are rare.
Armed with that knowledge, be highly skeptical of any company that promises you’ll make enough money to drive around in a Lexus while nibbling caviar at stoplights just by shopping undercover.
Protecting Yourself from Mystery Shopping Scams
New mystery shopping scams pop up all the time, so your best defense is a good offense.
When deciding whether to apply for mystery shopper job or run away like your hair’s on fire, keep these tips in mind.
1. Research. Then Research Some More
You probably already knew I was going to tell you to do your homework, but it really is the number one way to protect yourself from scams.
Don’t be afraid to go all Sherlock on the company you’re thinking of signing up for.
Check out them out with Better Business Bureau, run them through the BBB Scam Tracker, and type their name in your browser’s search tool to see what pops up. (“[Company Name] scam” is a particularly useful search string.)
Our Facebook community page is also a great place to talk with other home-based workers about their mystery shopping experiences.
2. Don’t Respond to Mystery Shopping Companies That Find You
Don’t answer unsolicited emails about mystery shopping gigs, no matter how enticing they seem. Toss mystery shopper snail mail you didn’t send for and hang up on companies that call you out of the blue.
Reputable mystery shopping companies don’t spend money and time recruiting shoppers through cold calls and emails to random people around the country.
3. Keep Your Hard-Earned Cash
You want to make money as a mystery shopper, not spend it.
Any mystery shopping company that asks you for money in exchange for plum assignments, application fees, or background checks does not have your best interests at heart.
The Federal Trade Commission says it best: “Remember that legitimate companies don’t charge people to work for them – they pay people to work for them.”
What to Do If You Spot a Mystery Shopping Scam
If you spot what you think is a fake mystery shopping company during your job search, don’t bother trying to call them out.
Instead, report ‘em!
- Use the BBB Scam Tracker reporting tool
- Tell your state Attorney General
- Alert the Federal Trade Commission
- Call the AARP Fraud Watch Helpline
They’re the experts in handling this kind of thing so file a quick complaint and get back to the business of finding a legitimate mystery shopper job.
Nofziger notes mystery shopper scams can happen any time but occur more frequently during economic downturns and at certain times of the year.
“We often see an uptick during the holidays, when people are looking to make some extra income for the holiday shopping,” she says. “The scammers will often use this same season as a way to sound more legitimate by touting ‘the extra people needed for these secret shopper positions during the holiday shopping season, as companies want to ensure good customer service.’”
Nofziger says vigilance and consumer education are the best weapons against falling for fake mystery shopper gigs.
“These scammers are very clever at what they do and in the ways that they trick people.”
Lisa McGreevy is a staff writer at The Penny Hoarder. The best mystery shopper gig she ever landed was a full makeover at a fancy department store. She got to keep the lipstick.
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