Isn’t It Time You Worked in Your PJs? This Company is Hiring Tons of Reps

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Sitel jobs
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Commuting sucks. Working in your PJs doesn’t.

Which is why I’m always on the lookout for work-from-home jobs for you.

Recently, I found an opportunity with Sitel, a global telemarketing and outsourcing business. It’s looking for Work@Home agents all across the country.

Here’s what you need to know.

How to Get Work-From-Home Sitel Jobs

Like many work-from-home opportunities, this is a customer service position.

Using your phone skills, you’ll support “global Fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries.”

You must have prior customer service and sales experience, plus the ability to excel in a self-motivated and fast-paced environment.

Your home office must have wired internet and be distraction-free. “We have a zero tolerance policy for noise,” warns the job listing.

After a paid training, you’ll work a set schedule of 31-40 hours per week. Full-time employees will be eligible for medical and dental insurance, a 401(k) plan and holidays and vacation.

Stick with the company, and you could move up; the listing notes 70% of leadership roles are filled from internal promotions.

Though that all sounds great, I do want to warn you: While looking at the company’s reviews on Indeed, many were positive, but some were very negative.

Common complaints included poor management and pay, which appears to start $9 per hour. (I’ve reached out to Sitel for confirmation and will update here if I hear back.)

“The pay is not worth the work you do or the abuse you take from angry customers,” said one former employee.

“You are not a person, you are a number. Your family/personal life does not matter,” lamented another.  

On the other hand, other reviewers appreciated the job’s flexibility.

“This is a great place to work if you are a stay-at-home mom, college student or are just looking for work at home opportunities,” said one, while another called it a “flexible rewarding job.”

My advice? Read through the reviews and decide for yourself.

And if you’re familiar with this company, please let us know what you think by leaving a comment!

Your Turn: Will you apply for these jobs?

Susan Shain, senior writer for The Penny Hoarder, is always seeking adventure on a budget. Visit her blog at susanshain.com, or say hi on Twitter @susan_shain.