Work From Home

AAA Is Hiring a Customer Service Rep and Pay Starts at $17/Hour (7 States)

Ready for a fast-paced job helping travelers get roadside assistance? AAA, the automobile club, is hiring a customer service representative to connect stranded motorists. 

This full-time remote job is available in Arkansas, Illinois, Indiana, Kansas, Louisiana, Mississippi and Missouri.

After a seven week virtual paid training, which starts June 9, you will be providing customer service to more than 100 members daily. Your eight-hour shifts will start between 5:15 and 10:45 a.m..

You must have a high school diploma or GED, and one year of customer service experience. You must also complete a background check and drug screening.

Pay starts at  $17.00 per hour, plus more for weekend shifts, and includes benefits like health insurance and a 401(k). Upon completion of your training, AAA will also provide all necessary equipment. 

Customer Service Representative at AAA

Responsibilities include:

  • Processing requests for roadside assistance.
  • Diffusing high-tension situations.

Applicants for this position must have:

  • High school diploma, GED or the equivalent.
  • At least one year of customer service experience, call center experience preferred.
  • A passion for helping people.
  • Written, verbal and computer skills. 

Benefits include:

  • Medical, dental and vision insurance.
  • 401(k) with company match and pension.
  • Tuition assistance.
  • Paid time off for volunteering.
  • Wellness program.
  • Employee discount.

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Danielle Braff is a freelance writer in Chicago.