Work From Home
Are You a Travel Nerd? American Express Needs a Remote Travel Consultant
Want to work in the travel industry without actually traveling — or even leaving home?
American Express Global Business Travel is hiring a full-time, remote corporate travel consultant to answer questions and make arrangements for business travelers.
The ideal candidate must have at least two years of international corporate travel experience and previous experience using a global distribution system (GDS) such as Sabre or Apollo.
The candidate should also have a quiet workspace with wired, high-speed internet access. Internet download speed should be at least 10 Mbps with 2 Mbps upload speed.
Several shift options are available, but you must be able to work evenings, overnight, weekends and holidays as needed. This position is open for job seekers in 47 states and Washington D.C. This job is not open to residents of Alaska, Hawaii or Delaware.
Corporate Travel Consultant at American Express
- Handling inbound calls to answer business traveler questions, make reservations and complete service requests.
- Providing excellent customer service, resolving issues within the first call.
Applicants for this position must have:
- A high school diploma or equivalent, though a bachelor’s degree is preferred.
- At least two years of international corporate travel experience and some call center experience.
- Experience with a global distribution system (GDS) such as Sabre or Apollo.
- Strong communication and organizational skills.
- Knowledge of airline routing principles, international fare construction and world geography.
- The ability to utilize all resources, including tools and peer network, to answer questions and resolve travelers’ issues.
- A quiet workspace equipped with wired, high-speed internet access with download speed of at least 10 Mbps and 2 Mbps upload speed.
- Retirement plan.
- Tuition assistance.
- Fitness memberships.
- Employee discounts, transportation perks and travel discounts.
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Jessica Gray is a former editorial assistant at The Penny Hoarder.