Work From Home

Care.com Is Hiring Part-Time Care Specialists (Degree Required)


Care for a part-time customer service gig at a company that helps families?

Online family-care marketplace, Care.com, is hiring part-time care specialists, aka customer service reps, to connect families with caregivers.

The company offers comprehensive care services such as senior care, child care — even pet and house-sitting services.

Care Specialists walk families through the enrollment process and match them with a caregiver who meets their needs. Specialists also screen prospective caregivers through phone calls, background checks and other methods to ensure they’re qualified for the role.

This part-time position is available anywhere in the U.S., but schedules are based on Eastern time, Monday through Friday, 9 a.m. to 9 p.m. Weekly schedules can fluctuate, with a minimum of 10 hours a week and a maximum of 29. Previous phone experience (specifically in sales or customer service) and a bachelor’s degree are required.

For other freshly vetted gigs, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time.

Care Specialist at Care.com

Pay: Not specified.

Responsibilities include:

  • Signing up families for care programs, answering questions and providing guidance throughout the enrollment process.
  • Screening potential care providers who want to list their services on Care.com.
  • Assisting families while they choose and interview caregivers.
  • Follow up to make sure families are satisfied.

Applicants for this position must have:

  • A bachelor’s degree.
  • Phone experience in a customer-service or sales role.
  • Availability to work at least 10 hours a week on Eastern time.
  • Experience as a child care worker and/or knowledge of child development (preferred).
  • A proficiency in Microsoft Office.
  • Excellent writing skills.
  • Organizational skills and a attention to detail.
  • Discretion regarding sensitive information.

Adam Hardy is a staff writer at The Penny Hoarder. He specializes in unique ways to make money and legit work-from-home job opportunities. Read his full bio, or say hi on Twitter @hardyjournalism.