Work From Home

CVS Health Is Hiring Customer Service Reps in 8 Southeastern States

Job hunters in the southeast: Here’s a fast track to a gig in the health care industry.

CVS Health is hiring full-time, work-from-home customer service representatives. This remote gig is only available to residents of Florida, Alabama, Georgia, Kentucky, North Carolina, South Carolina, Virginia and Tennessee. 

As a CVS customer service rep, you’ll answer phone calls from customers looking to better understand their prescription insurance, medication coverage and mail-order prescription status. 

Applicants should have a high school diploma (or GED) and a year of experience working in a call center environment or healthcare-related field.

Although you’ll have a set schedule, days off and hours may vary, as the hours of operation are 7 a.m. to 11 p.m. EST, seven days a week. 

To submit your application, you must take a Virtual Job Tryout, which could take up to 45 minutes to complete.

Customer Service Representative at CVS Health

Responsibilities include:

  • Answering phone calls from CVS pharmacy customers related to their prescription. coverage while adhering to HIPAA and governmental compliance.

 Applicants for this position must have:

  • A high school diploma or GED certificate.
  • At least six months of customer service experience.
  • Internet with approved speed requirements.
  • Secure work space free from distractions.

Benefits include:

  • Health, dental, vision and life insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Tuition reimbursement, up to $3,000 per year.

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