Work From Home

Earn Extra Money Over the Holidays With This Wine.com Customer Service Job

Everything happens for a riesling, right? (Like you didn’t think we’d go there.)

So if you’re reading this, then maybe it means you’re destined to apply for this remote customer service job with Wine.com.

Although it’s a part-time job (15 to 20 hours a week) the rest of the year, during the holiday season (which means now through mid-January), hours may extend to 40 to 50 hours per week. 

You’ll need to be available to work within the 8 a.m. to 8 p.m. ET schedule — and no wine-ing about working weekends.

And although knowledge and enjoyment of wine (and perhaps wine puns) is desired, it’s not required.

Customer Service Representative at Wine.com

Responsibilities include:

  • Handling inbound customer support inquiries via chat, email and phone.
  • Assisting customers with orders and answering questions about product availability, delivery and pricing.

Applicants for this position must have:

  • Previous experience in customer service, retail or hospitality is preferred.
  • Strong verbal and written communication skills.
  • Knowledge of call center technology.
  • Solid data entry skills — typing speed of at least 35 words per minute is preferred.
  • Proficiency in MS Office.
  • Access to a Windows laptop or desktop computer with fast internet connectivity.

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.