Work From Home

Have Call Center Experience? Become a Client Results Associate for Liveops

Some people are at their best when they are supporting others and helping them reach their full potential. Liveops, a virtual call center service that provides additional help to businesses during peak times, is for such a person.

The company is adding a client results associate who will help support its large network of call center agents. The ideal candidate should have at least one year of contact-center experience and either a bachelor’s degree or four years of work history.

This full-time position is fully remote within the United States and comes with benefits like insurance, paid time off and a 401(k).

Client Results Associate at LiveOps

Responsibilities include:

  • Supporting the growth of Liveops’ independent call center agents by partnering with program and cross-functional teams.
  • Delivering exceptional customer service to the agent community. 
  • Providing support to agents in real-time.
  • Troubleshooting and resolving agent issues.
  • Supporting the onboarding of new team members.

Applicants for this position must have:

  • Bachelor’s degree or equivalent years of work experience.
  • One or more years of contact center/business process outsourcing (BPO) experience.
  • Basic computer literacy with a familiarity with technical systems.
  • Proficiency in Microsoft Office.
  • Exceptional verbal and written communication skills.
  • Critical thinking skills and root cause analysis skills.

Benefits include:

  • Insurance.
  • 401(k).
  • Paid time off.

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Tyler Omoth is a contributor to The Penny Hoarder.