Work From Home

Have Call Center Experience? Become a Remote Supervisor for Broadpath

Broadpath, a customer service company for the health care industry, is currently hiring a call center supervisor to oversee a call center team and take ownership of its performance. 

This remote job is full-time and comes with benefits like health insurance, a 401(k) and paid time off. 

Supervisor – Call Center at Broadpath

Responsibilities include:

  • Being accountable for all activities of team members.
  • Establishing priorities for the team to ensure that productivity goals are consistently met.
  • Maintaining compliance with all state and federal regulations and with company policies and procedures.
  • Overseeing performance of team members and providing coaching when needed.
  • Answering team questions and going over project priorities.
  • Developing and managing new rules as needed along with workforce management.

Applicants for this position must have:

  • High school diploma or equivalent.
  • One year of recent experience as a call center supervisor (preferably managing a healthcare member services team).
  • Management experience.
  • Strong computer aptitude.
  • Familiarity with using phone, email and chat for support.
  • Exceptional written and verbal communication skills.

Benefits include:

  • Medical, dental and vision insurance.
  • Life and disability insurance.
  • 401(k).
  • Paid time off.

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

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Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.