Work From Home

Have Experience as a Dispatcher? The Internet Provider Starry Is Hiring

You should really schedule some time to check this gig out.

Starry, a startup internet service provider, is hiring a dispatch scheduling coordinator and offering some great benefits. This remote gig requires at least two years of experience working as a dispatcher, operations coordinator or scheduler in a fast-paced environment.

Once hired, you’ll serve as the first point of contact for Starry’s technicians and its customers. This means you’ll keep customers up to date on scheduling and appointment status. Additionally, the techs will look to you to maintain their installation and appointment schedules to make sure everything runs smoothly.

Starry provides some fantastic benefits, including medical, dental and vision, disability insurance and life insurance with no employee contribution required. In addition, employees are eligible for 12 weeks of paternal leave.

If this job isn’t what you’re looking for, check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Dispatch Scheduling Coordinator at Starry

Pay: Not specified

Responsibilities include:

  • Serving as the first point of contact for technicians and customers.
  • Keeping customers updated with the status of their appointments.
  • Maintaining and adjusting the schedules for installations and service visits to maintain proper staffing.
  • Ensuring that each job is assigned in a way that maximizes efficiency for technicians.
  • Handling work reassignments when same-day emergencies occur.
  • Making sure field experts know which equipment to bring on installation appointments.

Applicants for this position must:

  • Have two-plus years of experience as a dispatcher of a field team, an operations coordinator or a scheduler in a fast-paced work environment.
  • Have experience working in a startup.
  • Be able to work independently and productively.
  • Be flexible and able to adapt to new duties and responsibilities quickly.
  • Be able to keep teams running efficiently.

Benefits include:

  • Medical, dental and vision insurance paid entirely by the employer.
  • Paid parental leave (12 weeks).
  • Life insurance paid entirely by the employer.
  • Short- and long-term disability insurances with no required employee contribution.

Matt Reinstetle is a staff writer at The Penny Hoarder.