Work From Home

Help Others Keep Their Homes as a Customer Service Specialist With Treliant

When times are tough, making that monthly mortgage payment can be difficult. The federal CARES Act allows borrowers to get forbearance on those payments for up to 360 days.

That means a lot of people have questions. Treiliant LLC is hiring a customer service specialist to work on a project basis handling incoming calls about mortgage forbearance. You don’t need to have prior banking experience for this job, but it’s a big plus if you do.

Customer Service Specialist at Treliant

Responsibilities include:

  • Receiving inbound customer calls with requests and concerns about mortgages.
  • Creating solutions to customer issues following established guidelines.
  • Redirecting customers as needed to the appropriate departments.

Applicants for this position must have:

  • One to three years of customer service or call center experience.
  • Ability to speak on the phone in a professional manner.
  • Ability to handle high call volume while staying on script.
  • Problem-solving skills and the ability to handle tense situations calmly.
  • Experience in banking or financial industry is preferred.

Benefits include:

  • Health insurance.
  • 401(k).

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.