Work From Home

Hey, Lone Star State: Verizon Is Hiring Experienced customer Service Reps

Hey, Lone Star State: Want to work from home?

Verizon is hiring customer service reps in Texas — but you’ll be so much more, according to the job description. You’ll also be a salesperson, billing expert and troubleshooter all rolled into one.

So if you’re a tech-savvy problem solver who loves to help people, this job could be the perfect fit for you. 

As part of the hiring process, you may be required to take a 30-minute assessment and record a 30-minute video interview. 

Customer Service Representative at Verizon

Responsibilities include:

  • Speaking with customers, answering questions, building relationships and selling solutions.
  • Troubleshooting customer problems and identifying solutions.

Applicants for this position must have:

  • High school diploma or GED (associate degree is preferred).
  • At least one year of customer service and/or sales experience.
  • Willingness to work split shifts, evenings, weekends and holidays.
  • Hard-wired cable or fiber modem internet service capable of at least 25mbps.
  • Dedicated, private workspace with a desk and chair. (Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.) 
  • Time-management and self-sufficiency skills.

Benefits include:

  • Company-provided computer equipment. 
  • Tuition assistance.
  • Paid parental leave.
  • Employee discounts.

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tiffany Wendeln Connors is a staff writer/editor at The Penny Hoarder. Read her bio and other work here, then catch her on Twitter @TiffanyWendeln.