Work From Home

A Human Resources Tech Company Is Hiring a Remote Customer Service Rep

Empathetic. Calm. Peaceful. Would your coworkers or friends use these words to describe you? If so, this might be the gig for you.

ThinkHR-Mammoth, a combined human resources technology company based out of Oregon, is looking for a customer support representative that meets those descriptors.

The position requires at least two years of customer support experience, tech savviness and strong interpersonal skills. 

The company provides a comprehensive benefits package and boasts its strong workplace culture, which has won accolades from Inc., Great Place to Work and Fortune.

Customer Support Representative at ThinkHR-Mammoth HR

Responsibilities include:

  • Assisting clients and customers via phone calls, emails and instant messages.
  • Investigating and responding to issues regarding the company’s HR software and products.
  • Documenting issues through an internal ticketing system.

Applicants for this position must have:

  • At least two years of customer support experience.
  • Tech savviness.
  • Critical thinking, problem solving and interpersonal skills.

Benefits include:

  • Medical, dental and vision insurance.
  • Flexible paid time off plus company holidays.
  • 401(k) retirement plan with company match.
  • Paid volunteer time.

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Adam Hardy is a staff writer at The Penny Hoarder. He writes about the gig economy and legit work-from-home jobs. Read his ​latest stories, or say hi on Twitter @hardyjournalism.