Live in Arizona and Speak English and Spanish? Field Calls for the IRS

This time of year people have a lot of questions. Which tax form do they need? Why is their COVID stimulus money not in their account yet? 

Maximus is a company that helps government agencies handle calls like these. It is hiring a customer service representative who speaks both English and Spanish to field calls for the IRS. No financial experience is needed. 

This is a full-time, work-from-home position, but you must live in Tempe, Arizona to apply. 

IRS Bilingual Customer Service Rep — English/Spanish at Maximus

Responsibilities include:

• Answering inbound calls and taking care of customer service inquiries and issues. Some email correspondence may also be necessary.
• Keeping records of consistently problematic areas.
• Gathering information, tracking and troubleshooting using a computer system. 
• Referring customers to secondary sources, published materials or escalating to more senior staff members.

Applicants for this position must have:

• High school diploma or equivalent.
• Six months of experience in customer service.
• Ability to speak both English and Spanish fluently.
• Ability to pass a criminal background check and IRS tax review.
• Private workspace.
• Internet access.
• A computer with a headset and a microphone.

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.