Work From Home
Concentrix Needs Sales, Customer Service and Tech Support Reps in 35 States
Looking for a customer-centric job you can do from home?
Concentrix, a customer engagement services company, is hiring both full- and part-time customer service, sales and tech support representatives to work varying shifts, including weekends and holidays.
Technically, these listings are for three different positions, all with an element of customer service. How the candidate answers the application question will determine whether the role will have a technical-support or sales component. All candidates should have strong problem-solving skills, excellent telephone etiquette and a quiet workspace.
Positions are available in the following 35 states: Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
Details for this job have been pulled from the listing for Florida applicants. Residents of the other 34 states, follow these instructions:
- Visit Concentrix’s jobs portal.
- Type the phrase “Work at Home” into the “Search by keyword” box on the left side.
- Click the search button, and find your state’s corresponding application.
Customer-Service, Sales or Tech Support Representative at Concentrix
- Handling inbound calls from customers with questions related to the status of an order; product and billing information; changes or cancelation of service; and troubleshooting.
Applicants for this position must have:
- A high school diploma or GED.
- One year of customer-service experience.
- A quiet, distraction-free work environment.
- A PC and a monitor 17-inches or larger, both of which will be tested as part of the application process.
- The ability to operate several applications simultaneously.
- A high-speed, hard-wired internet connection.
- A landline or cell phone to use during training and production calls.
- Medical, dental and vision insurance.
- A 401(k) retirement plan.
- Paid training.
- Monthly performance incentives.
Check out related work-from-home stories:
Jessica Gray is a former editorial assistant at The Penny Hoarder.