Work From Home

Looking for a WFH Customer Service Job With Benefits? Sitel Is Hiring

It’s not often that you find a work-from-home gig that comes with sweet benefits, but I’m here to tell you we’ve found that job.

Sitel, a provider of outsourced customer service to global companies, is hiring inbound call center associates.

So what are these benefits, you ask?

Paid training? Check. Medical and dental? You betcha. A 401(k) plan? Yes again.

On top of that, Sitel employees also get discounts from the company’s partners, including consumer electronics companies and PC manufacturers. Score!

As a remote call center associate for Sitel, you’ll work 31 to 40 hours per week on a set schedule (pay is not specified), with opportunities to earn incentive-based bonuses.

If customer service jobs aren’t your thing, no worries. Check out our Work-From-Home Jobs Portal. We post new opportunities there all the time — and we vet them, too.

Inbound Call Center Associate at Sitel

Pay: Not specified


Responsibilities include:

  • Providing stellar customer service to Sitel’s partners.
  • Navigating multiple systems simultaneously.

Applicants for this position must have:

  • A high school diploma or equivalent.
  • Previous customer service and sales experience.
  • Excellent verbal and listening skills.
  • A distraction-free home office space.
  • The ability to work remotely, with good time-management skills.

Technical requirements include:

  • Desktop or laptop — Mac, tablets, WinBooks, smart devices, Windows mini PCs, Chromebooks and Android systems are not compatible.
  • A separate 19-inch monitor with 1280×1024 minimum resolution.
  • Windows 7, 8 or 10.
  • Wired keyboard, mouse and USB headset — wireless not allowed.
  • Wired DSL or broadband high-speed internet — Wi-Fi, WiMax, satellite, dial-up, and/or hotspots are not allowed.
  • Download speed of 3 MB and upload speed of 1.5 MB.

Benefits include:

  • Paid training.
  • Medical and dental for full-time employees.
  • 401(k) retirement match.
  • Vacation and holiday pay.
  • Incentive opportunities.
  • Employee discounts with Sitel’s partners.


Kaitlyn Blount is a staff writer at The Penny Hoarder.