Work From Home

Put Your Customer Service Skills to Work as a Contractor for This Company

Hubstaff, an employee monitoring software company, is hiring a full-time customer success manager. You must live in the United States for this long-term contractor role.

For this job, you will be promoting customer retention and loyalty while cross-selling opportunities applicable to your customers.

Hubstaff has a strong emphasis on the work/life balance, so you will not ever work more than 40 hours per week, according to the job listing.

Customer Success Manager at Hubstaff

Responsibilities include:

  • Working with customers to promote retention and loyalty.
  • Expanding your customers’ net dollar retention rate.
  • Upselling opportunities for revenue growth.
  • Onboarding and training new customers.

Applicants for this position must have:

  • Some experience working in the SaaS industry.
  • Great interpersonal skills.

Benefits at Hubstaff include:

  • 25 days of paid time off.
  • Technology stipend.
  • Maternity/paternity bonus.
  • Remote retreats.

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Danielle Braff is a freelancer in Chicago.