Sutherland Is Hiring a Remote Medical Benefits Support Representative

Insurance claims are confusing for a lot of people. To make claims easier for its customers, business process company Sutherland Global is hiring a medical benefits support representative to work from home. You’ll translate insurance speak and help guide customers through their insurance claims.

This is a full-time, remote position.

Medical Benefits Support Representative at Sutherland Global

Responsibilities include:

• Handling inbound calls about products, payments and policies.
• Entering information into computer systems with high accuracy.
• Processing client claims with strict adherence to company policies.
• Escalating difficult customer issues to team management as needed.
• Representing the company professionally at all times when on calls.

Applicants for this position must have:

• High school diploma or equivalent.
• One year of claims or customer service or claims experience.
• Medical benefits process knowledge is a plus.
• Proficiency working with computers.
• Detail-oriented personality.
• Excellent decision-making and time-management skills.

Check out related work-from-home stories:

Want to Work From Home but Don’t Know Where to Start? Try These Companies

These Home Office Essentials Will Prepare You for Your Work-From-Home Job

Be sure to browse other job listings in our Work-From-Home Jobs Portal. We post new opportunities all the time — and we vet them, too.

Tyler Omoth is a contributor to The Penny Hoarder.